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PMO (Learning & Engagement) (GFOC)
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired 9 days ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- remote recruitment
- запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
HSBC Service Delivery (Polska) Sp. z o.o.
Kapelanka 42a
Dębniki
Kraków
Your responsibilities
Taking the role of the Scrum Master in project meetings in order to ensure appropriate distribution of projects
Identifying resources needed for the delivery of the projects
Ongoing review of project priorities and progress
Tracking project delivery to plan, including planned deliverables, to meet the timeline and scope
Cooperating with internal customers on designing the vision, user journeys, the design and communication related to projects
Assisting internal customers in developing accurate and efficient learning and engagement solutions
Taking ownership of the administration of designated ongoing processes in People Engagement, as well as People and Culture streams of Global Functions Innovation teams
Ensuring a consistent and appropriate communication for all the entities in the scope of the managed projects and processes
Raising and escalating any potential project risks, issues and dependencies to the team manager
Providing an executive summary (including progress, key actions, risks and issues) of projects to the team manager
Our requirements
3+ years of experience in L&D, communications or project management environment
Extensive knowledge of internal communication, L&D and project management processes in a complex organization
Ability to work under time pressure
Organisation skills
Passion for providing a high quality service to stakeholders
Ability to learn new systems and processes
Demonstrate the ability to work with people at all levels
Be able to work independently
The ideal candidates for this role will also have expertise in
Design thinking
Agile ways of working
Optional
Agile Tooling – Jira, Confluence, Slack
L&D tooling: LMS platforms, Learning Experience platforms, e-learning development applications
In addition to the details listed above, the ideal candidate will have a mind-set of an Innovator: curious, meticulous, connected, creative and communicative
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
doctor’s duty hours in the office
retirement pension plan
corporate library
no dress code
video games at work
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.