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Polish speaking Technical Support Engineer (m/f)

Synology GmbHO firmie

  • Düsseldorf, Niemcy

  • Ogłoszenie wygasło 2 lata temu
  • Specjalista

Due to expansion, Synology GmbH has a vacancy for a:

Polish speaking Technical Support Engineer (m/f) – Düsseldorf / Germany

The Technical Support Engineer will work alongside our current international technical team, supporting them by answering the helpdesk phone and email queries that come through daily.


What we offer:

  • A permanent full-time position (40h/week)
  • Self-responsible work from day one
  • Outstanding development and promotion opportunities in a growing international environment
  • Performance-related remuneration
  • A friendly corporate culture, pleasant working atmosphere combined with bright and modern workplace in a central location in the heart of Düsseldorf
  • Additional services, such as fresh fruits, drinks, training and regular team events

Key Responsibilities:

  • 1st and 2nd level Hard- and Software Support
  • Liaise with customers in a professional, patient and courteous manner via email, phone or face-to-face
  • Error analysis and troubleshooting for NAS, Router and Surveillance Systems
  • Set up equipment at launch events and exhibitions
  • Work on launch event and exhibition demo booths – liaising with channel partners and end users
  • Support the marketing team by dealing with technical queries from the media, testing sample units and arranging equipment for events

Essential skills and experience:

  • A keen interest in IT
  • Knowledge in networking, storage, NAS, virtualization and Linux
  • Strong communication skills in Polish and English are mandatory, German would be a plus
  • A relevant IT qualification or comparable working experience
  • Customer service experience with good, clear and confident telephone manner

Personal Requirements:

  • Willingness to relocate to Germany in order to work in Synology Dusseldorf office
  • Team player with communicative and good interpersonal skills
  • Creative, innovative, flexible and friendly with the ability to solve problems
*** Please send us your CV and additional materials in English ***
*** The office is located in Düsseldorf (Germany)***

If you are interested in working in a young and dynamic company, please send us your CV and relevant documents including earliest starting date and salary expectations via aplication button below.


Synology GmbH

Christina Düring

Grafenberger Allee 125

40237 Düsseldorf

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