Power Grids - IS Service Manager Integration Platforms

ABB PG Business ServicesO firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

ABB PG Business Services

Pawia 7


Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation.
Power Grids - IS Service Manager Integration PlatformsNumer ref.: PL72077636_E3

Your responsibilities

  • Take full accountability for Integration Services based on Microsoft BizTalk, MuleSoft and SAP PI technologies provisioned through TSA agreement with ABB; prepare for and execute TSA exits for the platforms and related services in scope in alignment with Enterprise Architecture guidelines and timelines defined by Power Grids IS Leadership team
  • Act as the key strategic interface between the Integration Platforms and Power Grids stakeholders, IS leadership, IS operational management, IS groups
  • Provide visible and expert leadership of the Integration Service in the further development and effective implementation of services planning and continuous improvement strategies, optimizing the development of commercial effectiveness of the service
  • Maintain rigorous financial management of the Service, ensuring robust forward financial planning and modelling (resource and capital) against agreed and indicative budgets; management of in-year financials, maintaining robust profiling and forecasting to achieve budget
  • Driving excellent customer service to ensure satisfaction with IS services, in line with strategic and tactical needs, making sure actions are taken to close any gaps and influencing stakeholder perceptions of the relevant IS services
  • Leading the execution of IS solution/service delivery by internal IS delivery and IS operations team members, as well as external third-party IS service suppliers in a “managed service” model
  • Collaborating with Integration Platforms IS Manager, HR to ensure that the service team is properly organized, staffed, skilled and directed. This is a line management position

Your background

  • Minimum 5 years of experience in managing global IT applications or services out of which minimum of 3 years of experience in managing application integration services and platforms
  • Experiences working with Microsoft BizTalk, Azure Service Bus and MuleSoft technologies is an advantage
  • Ability to lead cross-functional, virtual and international teams and manage multiple demands on time and with provided resources
  • A collaborative, solutions- and customer-service-oriented approach and ability to promote a team environment
  • Strong communication, negotiation, facilitation and consensus building skills
  • Experience in problem solving and crisis management concepts
  • Ability to make and stand by complex decisions, taking measured risks when appropriate; dynamism and a high degree of resilience
  • Thorough knowledge of IT service management concepts (ITIL)
  • Fluency in spoken and written English


  • Life insurance
  • Commute Refund
  • Multisport
  • Luxmed Health Care
  • Multikafeteria & Additional Perks

Hitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. www.hitachiabb-powergrids.com

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