Pracodawca zakończył zbieranie zgłoszeń na tę ofertę


Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Process Manager Order Manager and Customer Service

Imperial Brands

  • Warszawa

    Warszawa, Masovian
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • team manager
  • hybrid work

Your responsibilities

  • The Process Manager CoE Supply Chain Processes designs, builds and continuously improves IMB global E2E Supply Chain Processes. She/ he is responsible for the development and global implementation of improvement solutions in the dedicated area of End to end global supply chain: Order management and Customer Service to ensure IMB maintains its competitive position into the future. Process manager drives effective change management processes and shape IMB global processes and dashboards to shape the digital Supply Chain of tomorrow.

  • The measurement, assurance, and continuous improvement of business processes across the supply chain organization considering End to end perspective and in pursuit of globally optimal solution.

  • Strongly contributes to the delivery of analytical tools, systems, improvement methodologies, and improvement program delivery mechanisms in the designated area.

  • Driving supply chain innovation and best practices projects and successful implementation of those initiatives.

  • Scaling up supply chain capabilities (process, systems and people/functional training) to drive higher performance top line and bottom line.

  • Defining recommendations to increase supply chain capabilities, design and roll out best practices.

  • Maintenance of repository of functional Supply Chain business Processes modelled in agreed BPM notation.

  • Evaluation of proposals of improvements / new requirements coming from the business users and driving the change onwards in cooperation with the business and SC Enablement.

Our requirements

  • At least 5 years of proven experience in Supply Chain (Planning, Customer Service, S&OP, Logistics), preferably in FMCG industry

  • Business process re-engineering & modelling experience

  • Strategic thinker with proven track record of supply chain innovation

  • Proven skills and experience in managing and developing teams and individuals

  • Systems savvy & logical thinking (i.e. SAP, Blue Yonder, ERP, TMS)

  • Understanding the global business and the interdependencies of different groups

  • Self-confidence & excellent communication, presentation, and co-ordination skills at all levels

  • Driven, collaborative, focused & accountable

  • Able to adapt to different cultures, intercultural sensitivity

  • English fluent in written and spoken

What we offer

  • We’re a responsible employer, so here at Imperial Brands, we offer a range of benefits for you to take advantage of in addition to our competitive salary and bonus scheme. We offer additional holiday days to take over the Christmas period, private medical cover, gym card. When you’re working from our new hub in Warsaw, you’ll be able to use our commuting allowance. The benefits don’t stop there, contact us and apply to find out more.

    Imperial Brands

    We're a truly international company, fourth largest in our industry and operating across 119 markets. An inclusive, innovative global FMCG business supported by 26,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. As we move forward, our consumers will be at the heart of what we do, evolving to needs and expectations and committing to a more meaningful contribution to harm reduction by building a successful NGP business. Integral to our long-term success is our sustainability strategy, behaving responsibly and supporting our ambitions, all underpinned by high governance. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

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