Oferta pracy

Process Specialist – Instructional Design with German

Infosys Poland Sp. z o.o.

Infosys Poland Sp. z o.o.

Pomorska 106A

Śródmieście

Łódź

Your responsibilities

  • Ensure the developer meets the delivery requirements as per the storyboard

  • Manage course development projects and estimate the development requirement for a course

  • Manage scope of work

  • Ensure quality expectations are met

  • Use the right tools to execute the tasks

  • Feedback / Fault Reports are compiled and rectified accordingly

  • Communication & Reporting on status and progress

  • Learning Analytics - Reporting and Dashboard

  • SLA management

  • Setting up Quality and audit guidelines

  • Monitoring team’s performance against the agreed SLAs

  • Escalation Management

Our requirements

  • 2-3 years of experience in Instructional Design and Development or training administration

  • Higher education diploma (business or technical discipline preferred)

  • Ability to create Instructional Design documents and Storyboards

  • Ability to manage training administration support activities

  • Fluent English and German (min. B2 level)

What we offer

  • Attractive Social Benefits

  • Medical Care

  • Great atmosphere

  • International projects

  • Trainings & Courses

  • Opportunity to develop your career

  • Benefits

  • private medical care

  • remote work opportunities

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

  • training and courses

  • Multisport card

  • semi-annual bonus

  • Christmas bonus

Recruitment stages
1

CV analysis

2

Call with the Recruiter

3

Videoconference with the future supervisor

4

Final decision

Infosys Poland Sp. z o.o.

We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.

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