sharing the costs of sports activities
Coloplast Business Centre Sp z o.o.
- aleja Piastów 30, SzczecinSzczecin, West Pomeranian
- offer expired over a month ago
- contract of employment
- specialist (Mid / Regular)
- full office work
- remote recruitment
Training the new hires on US Healthcare, Medical Coding and Medical Terminology
Maintaining compliance with US Health Insurance regulations (HIPAA)
Collaborating with stakeholders in US and leadership team to determine training needs, developing and assessing training curriculum
Training documentation, delivering approaches and overall training effectiveness
Collaborating with Subject Matter Experts to ensure accuracy of processes and other training material which are relevant to the program
Listening to call recordings with staff to monitor process, provide feedback, and help develop their skills
Observing and proactively identifying training needs to design and deliver training to close identified gaps
Looking for potential improvements to the trained processes
Bachelor’s degree required
Fluent in English – both spoken and written – min. B2 level
Proficiency in Microsoft 365 (specifically Word, Excel, PowerPoint, and Teams)
Good presentation skills, solid organizational skills
Able to travel occasionally (globally, fulfil US requirements for entry)
Experience from international company and/or back office environment will be an asset
Experience in learning and development and/or training experience will be an advantage
Experience in designing and developing training courses and/or programs will be an advantage
Working hours will be flexible depending on training schedule (usually 9-17 or 10-18), however the role will require availability in the afternoon hours (14-22) for the first 2 months
What we offer
No probation period – long-term contract from the start
Challenging tasks and growth opportunities in a motivating work environment
Gaining experience in an international organization
Opportunity to use and develop foreign languages in daily work
Fantastic work atmosphere full of respect and partnership
No dress code zone
Great winter and summer events, and family picnics
Delicious coffee and fresh fruits
Private medical care
Holiday bonus and occasional cards
private medical care
no dress code
coffee / tea
sharing the commuting costs
About the Role
The Process Trainer is responsible for training teams based out of both US and Poland. The training covers all processes and operations that are held in the teams. Focus will be on supporting customer service, revenue cycle management, communication skills, product knowledge, coverage/reimbursement knowledge, and daily operations.
About the department
The job is in Coloplast Business Centre in Szczecin, Poland within the newly created US Direct Sales Support team as a part of Comfort Medical, a wholly owned subsidiary of Coloplast.
As a new employee, you will be a part of a team supporting the same processes but in two locations: Coral Springs, FL (USA) and Szczecin, CPBC (Poland). The team located in CPBC is in the phase of creation when it comes to the structure, improvements, culture so your input will be more than welcome. Continuous contact, exchanging knowledge and sharing experience with your colleagues from Florida is what you can count on!
Coloplast Business Centre Sp z o.o.
Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Coloplast Business Centre we are responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!