Oferta pracy

Product Lifecycle Management Support Engineer

Swarovski Global Business Services

  • Norwida 5, Gdańsk
    Gdańsk, Pomeranian
  • offer expired 12 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work, home office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
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Swarovski Global Business Services

Norwida 5

Gdańsk

Technologies we use

Expected

  • PLM

Your responsibilities

  • Providing 2nd level support related to Product Lifecycle Management

  • Maintaining effective communication channels with all involved parties

  • Providing required data to 1st and 3rd level support and other stakeholders

  • Processing and documenting changes for the applications managed

  • Managing user accesses and permissions

  • Ensuring proper process and system documentation within our knowledge database

  • Acting as a trainer and first point of support to internal staff

Our requirements

  • At least 2 years of proven track experience in dealing with data processing (preferably Master Data experience)

  • Sound IT knowledge in application support area (e.g. work on tickets, platform administation)

  • Experience in Retail PLM Systems beneficial but not necessary

  • Understanding of Agile methodologies

  • Basic experience in testing procedures of new functionalities

  • Ability to foster effective collaboration with a high number of stakeholders

  • Problem-solving and analytical skills paired with solution-oriented mindset

  • Strong collaborator and team player

  • Fluent in English (speaking and writing)

  • Knowledge of German would be an asset

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • flexible working time

  • corporate products and services at discounted prices

  • extra social benefits

  • pre-paid cards

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create.

Our Global Business Services (GBS) hub, based in Gdansk, Poland is an attractive workplace, which delivers high quality multi-functional services, provides functional expertise, and ensures a continuous improvement of our process portfolio, together with the regional spokes and local organizations across the globe.

We are looking for a Product Lifecycle Management Support Engineer where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries.

Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

Swarovski Global Business Services

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under law in the countries where we operate.

Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. We offer a competitive salary, learning and developing opportunities and provide a wide range of benefits (private medical care, employee discount for Swarovski products, multisport card, lunch card and more).

Candidates from outside Gdańsk/Tricity area may also benefit from our relocation support.

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