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Product Orders Coordinator

  • Szczecin, zachodniopomorskie pokaż mapę
  • Specjalista
  • 01.02.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Wilhelmsen Ships Service is a part of Wilhelmsen Maritime Service a global provider of vessel lifetime safety solutions, products, ship management, port services and engineered solutions to the world.

    Currently we are expanding our Customer Service team in Szczecin and we are looking for

    Miejsce pracy: Szczecin

    Who will deal Request for a Quote and Purchase into system and follow up delivery of the products, providing Customer Services with back end support in coordinating quotes to order handling processes within assigned geographical areas and or customer portfolio according to established procedures.

    Main responsibilities and tasks

    • Receive and timely register RFQs and POs in the system, ensuring all information is correct
    • Interpret RFQs and POs, seeking technical advice if appropriate
    • Actively use system for understanding and following up on customer specific information and requirements
    • Issue delivery instructions to the appropriate supply point and to closely follow up on delivery of the goods
    • Resolve any order related problems including suggestions for redirection of orders if appropriate
    • Keep Customer Services informed of any irregularities related to RFQs or POs of their customers
    • Check that the order value maintains within the existing authorised credit limits and policies
    • Gather information required to help in investigation and resolution of invoice disputes
    • Follow up complaints/non compliances through improvement/complaint system in place

    Mandatory requirements

    • Bachelor or similar degree in business related studies or relevant work experience
    • Fluent in English - both writing and speaking
    • Computer literate
    • Good writing and reporting skills: communicates well in writing and in a well-structured and logical way
    • Good learning and researching abilities
    • Good planning and organising skills: plans ahead and works in a systematic and organised way; monitors performance against deadlines
    • Ability to follow instructions, procedures and policies and demonstrate commitment to the organisation
    • Ability to cope with pressures and setbacks: works productively in a high pressure environment, keeping emotions under control and maintaining a positive outlook at work

    Additional preferences

    • Respect and sensitivity towards cultural and religious differences

    What we offer:

    • International environment
    • Competitive salary
    • Private medical care
    • Multisport card
    • Group life insurance
    • Other benefits

    Zapraszamy do aplikowania, jednocześnie informujemy, że skontaktujemy się z wybranymi kandydatami. 

    Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. z 2002 r. Nr 101, poz. 926, ze zm.)"