Oferta pracy

Shell Business Operations

Product Owner Telematics

Shell Business OperationsO firmie

Shell Business Operations

Czerwone Maki 85

Kraków

We are looking for:

Product Owner Telematics
Miejsce pracy: Kraków

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture

 

  • An energy leader
    Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.

  • Vibrant community
    Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.

  • Opportunies for growth
    Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.

  • Impactful collaboration
    Be an important participant of an international project.
 

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary pckage
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country
 

Telematics

The Retail Fleet Solutions business has been an established player in the fuel card industry for many decades. Fleet Solutions has embarked on a journey of accelerated growth. One of the key growth pillars in our strategy is driving revenues out of mobility services. Customer needs are becoming more complex.

Shell Telematics allows our customers to monitor all their vehicle and Shell Card data through one simple platform. By integrating their data they can cut down administration time and costs, and all their insights are available through a user-friendly portal and app. Enabling fleet managers to monitor their vehicles and drivers like never before, while enhancing efficiency and safety, fleet management solutions can lead to significant financial savings.

Software as a Service (SaaS) marks a shift from traditional software applications that a user pays for up front, installs on their own computer hardware and is infrequently updated, to new delivery and payment methods.

DMTI

The Digital and Marketing Technology Integration (DMTI) team was created in 2017 in recognition that the line between business and technology are blurring, and to help the business provide a superior digital customer experience as well as address opportunities around digital transformation. Whilst the team sits within Retail Marketing, it has business accountability across B2C, Shell Fleet Solutions and parts of Global Commercial. 

Fleet Solutions

This role is completely focused on supporting the delivery of digital opportunities within Fleet Solutions where we want to become the ‘Amazon of business mobility’. As also communicated in the Fleet Solutions webcast, at Shell we are a growing business and we are tasked to drive the energy transition for our customers in business mobility. We all know that the only path to growth is through Customers, existing and new.

Keeping that growth mindset in mind, this job is an exciting opportunity to be an integral part of Fleet Solutions efforts to transform the business into ‘the ‘Customers 1st choice for sustainable mobility solutions. 

Job Description

  • This is a digital product owner role being responsible for – Telematics and 3rd Party SAAS Services
  • Scaling up the product across the Fleet hub markets by Pushing for global scalable solutions
  • Responsible for the digital customer experience for telematics working with agencies and multiple delivery partners
  • Responsible to conduct gap analysis of customer touchpoints to understand where we are and where we want to be.
  • Owning the product backlog and aligning with CVP owners
  • Working with IT Product Manager to ensure delivery of product backlog items
  • Support roll out plans with local markets and Business Readiness teams
  • Driving the multi-channel approach for these service (Shell Mobility Hub, System to System and ecosystems)
  • Managing digital partnerships
  • Delivering an excellent customer experience: gathering customer feedback, understanding customer journey, their frictions and how to address it
  • Develop product supporting digital assets such as training videos, digital content,
  • Scout for interesting start-ups / partners and win them over to join Shell telematics ecosystem
  • Manage interface with other digital ventures to maintain alignment and effectively utilize common Group resources
  • Telematics is seen as a fast growing and scalable growth opportunity that has been recently launched in 6 markets and is being scaled to 12 markets by Q1, 2021.
  • You will be influencing a multi-million $ development budget across IT and CF business over the next few years.

Skills & Requirements

  • Preferably understanding of Fleet Solutions Business with strong focus on B2B customers & delivery
  • Strong Project Management skills and familiar with Agile ways of working
  • Understanding of and experience of customer centric, design thinking led approaches
  • Highly motivated and proactive with strong sense of accountability & delivery
  • Self-starter with experience of working and leading with an ambiguous remit, with the ability to pivot / change to different solutions
  • Knowledgeable and/or interested in technology with understanding of B2B business. Willing to learn about the digitalization and eagerness to contribute into the monetization journey of our B2B products
  • History of teamwork and willingness to roll up one's sleeves to get the job done.
  • Good stakeholder management and relationship building with cross-functional teams and local markets.
  • Strong communication skills and experience working virtually across geographies with different cultures
  • English C1

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.


Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.

 

Shell in Kraków departments:

Customer Operations Contracting&Procurement Trading&Supply Finance Operations HR Service

External Relations Internal Communications Order to Delivery Lubricants Supply Chain Legal

Retail Technical Asset Operations Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

 

Contact us:

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture

 

  • An energy leader
    Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.

  • Vibrant community
    Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.

  • Opportunies for growth
    Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.

  • Impactful collaboration
    Be an important participant of an international project.
 

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary pckage
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country
 

We are looking for:

Product Owner TelematicsNumer ref.: R9817

Telematics

The Retail Fleet Solutions business has been an established player in the fuel card industry for many decades. Fleet Solutions has embarked on a journey of accelerated growth. One of the key growth pillars in our strategy is driving revenues out of mobility services. Customer needs are becoming more complex.

Shell Telematics allows our customers to monitor all their vehicle and Shell Card data through one simple platform. By integrating their data they can cut down administration time and costs, and all their insights are available through a user-friendly portal and app. Enabling fleet managers to monitor their vehicles and drivers like never before, while enhancing efficiency and safety, fleet management solutions can lead to significant financial savings.

Software as a Service (SaaS) marks a shift from traditional software applications that a user pays for up front, installs on their own computer hardware and is infrequently updated, to new delivery and payment methods.

DMTI

The Digital and Marketing Technology Integration (DMTI) team was created in 2017 in recognition that the line between business and technology are blurring, and to help the business provide a superior digital customer experience as well as address opportunities around digital transformation. Whilst the team sits within Retail Marketing, it has business accountability across B2C, Shell Fleet Solutions and parts of Global Commercial. 

Fleet Solutions

This role is completely focused on supporting the delivery of digital opportunities within Fleet Solutions where we want to become the ‘Amazon of business mobility’. As also communicated in the Fleet Solutions webcast, at Shell we are a growing business and we are tasked to drive the energy transition for our customers in business mobility. We all know that the only path to growth is through Customers, existing and new.

Keeping that growth mindset in mind, this job is an exciting opportunity to be an integral part of Fleet Solutions efforts to transform the business into ‘the ‘Customers 1st choice for sustainable mobility solutions. 

Job Description

  • This is a digital product owner role being responsible for – Telematics and 3rd Party SAAS Services
  • Scaling up the product across the Fleet hub markets by Pushing for global scalable solutions
  • Responsible for the digital customer experience for telematics working with agencies and multiple delivery partners
  • Responsible to conduct gap analysis of customer touchpoints to understand where we are and where we want to be.
  • Owning the product backlog and aligning with CVP owners
  • Working with IT Product Manager to ensure delivery of product backlog items
  • Support roll out plans with local markets and Business Readiness teams
  • Driving the multi-channel approach for these service (Shell Mobility Hub, System to System and ecosystems)
  • Managing digital partnerships
  • Delivering an excellent customer experience: gathering customer feedback, understanding customer journey, their frictions and how to address it
  • Develop product supporting digital assets such as training videos, digital content,
  • Scout for interesting start-ups / partners and win them over to join Shell telematics ecosystem
  • Manage interface with other digital ventures to maintain alignment and effectively utilize common Group resources
  • Telematics is seen as a fast growing and scalable growth opportunity that has been recently launched in 6 markets and is being scaled to 12 markets by Q1, 2021.
  • You will be influencing a multi-million $ development budget across IT and CF business over the next few years.

Skills & Requirements

  • Preferably understanding of Fleet Solutions Business with strong focus on B2B customers & delivery
  • Strong Project Management skills and familiar with Agile ways of working
  • Understanding of and experience of customer centric, design thinking led approaches
  • Highly motivated and proactive with strong sense of accountability & delivery
  • Self-starter with experience of working and leading with an ambiguous remit, with the ability to pivot / change to different solutions
  • Knowledgeable and/or interested in technology with understanding of B2B business. Willing to learn about the digitalization and eagerness to contribute into the monetization journey of our B2B products
  • History of teamwork and willingness to roll up one's sleeves to get the job done.
  • Good stakeholder management and relationship building with cross-functional teams and local markets.
  • Strong communication skills and experience working virtually across geographies with different cultures
  • English C1

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

 

Contact us:

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.


Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.

 

Shell in Kraków departments:

Customer Operations Contracting&Procurement Trading&Supply Finance Operations HR Service

External Relations Internal Communications Order to Delivery Lubricants Supply Chain Legal

Retail Technical Asset Operations Creative Solutions

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