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Product Specialist - Intern

Roche Diagnostics

Roche Diagnostics

Bobrowiecka 8

Mokotów

Warszawa

Your responsibilities

  • Build on your knowledge of Roche medical diagnostics instruments

  • Support Roche RCSC engineers to identify and troubleshoot instrument failures remotely as a key point of contact for laboratories and research centers (i.e. Roche customers)

  • Attend rotation training at a fellow RCSC for two weeks to diversify your exposure

  • Assist the senior specialists with training activities at the customer support center or laboratories

Our requirements

  • You are a student or graduate in Electrical Engineering, Biomedical Sciences, Chemistry or similar fields.

  • You have excellent communication skills and good command of Polish and English (minimum B1 level). Knowledge of Latvian, Hungarian, Lithuanian, Russian, Czech or Slovak would be an advantage.

  • You have strong analytical thinking and problem solving skills.

  • You are passionate about helping people and motivated to learn in a fast-paced team-based environment.

  • You possess advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).

  • You are ready to step out of your comfort zone and gain international experience with Roche.

What we offer

  • A paid employment contract for 3-6 months (~40 hours/ week)

  • Mentor's Support - a tutor who will support your development of skills

  • Training on medical devices and soft skills

  • An attractive benefit package (e.g. flight tickets, accommodation in the first month)

  • An international workplace with open-minded, knowledgeable experts

  • Opportunity to be considered as the first candidate when a permanent position is opened in the team

The position

The Roche Group, headquartered in Basel, Switzerland, is active in over 100 countries and in 2018 employed more than 94,000 people worldwide. We are a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. Such combined strengths of pharmaceuticals and diagnostics have made Roche the leader in personalized healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible.

The EMEA Regional Customer Support Centre (RCSC) is a critical, regional team of Roche Diagnostics that focuses on providing application, technical, IT and scientific support for the entire range of Roche systems, Centralized Solutions, Point of Care, Molecular / Life Sciences and Tissue Diagnostics products.

We are looking for a motivated trainee to join our team in Warsaw and assist senior specialists with complex issues related to Roche medical instruments.

Roche Diagnostics

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

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