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Product Specialist

Roche Diagnostics

  • Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment

Roche Diagnostics

Bobrowiecka 8



Your responsibilities

  • Dealing with support requests and queries received from customers by phone and online application that arise prior to and after system placement for IVD (In vitro diagnostics).

  • Help laboratory personnel on daily and complex issues.

  • Proper documentation of work in the CRM (Customer Relationship Management).

Our requirements

  • Diploma in engineering or IT would be an advantage.

  • Perfect/native Hungarian language (obligatory).

  • Good English communication skills - necessary for abroad trainings/ documentation/ team cooperation.

  • Experience with diagnostics instruments would be an advantage.

  • Knowledge of specialty testing would be an advantage.

  • Knowledge of IT would be and advantage.

  • Focused on providing an excellent service to our customers, demonstrating strong listening and communication skills by phone when engaging with people, and be comfortable as part of a team.

  • Very good organization skills, with a desire to complete tasks ensuring you always deliver on your promises.

  • A self-starter who takes pride in his achievements but equally can overcome set-backs quickly looking for the positive in every situation.

Roche Diagnostics

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

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