Oferta pracy

Product Support Specialist

Neutron Ventures Poland Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna
  • śląskie

  • Ogłoszenie wygasło miesiąc temu
  • Praca zdalna
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)

Sweatband.com is one of the UK's largest fitness equipment retailers. As part of this activity, the company designs and manufactures its own fitness machines which are promoted under the Viavito and DKN brands.

Product Support Specialist

Accountabilities:

  • Handling queries and carry out diagnosis of faults over the telephone and email
  • Provide customers with effective solutions
  • Communicate manuals and installation guides to customers
  • Processing deliveries and refunds as needed
  • Ensure all data is logged under relevant categories
  • Taking full accountability and responsibility for each customer claim
  • Ensure the customer database is updated accurately

This role would suit someone with experience in an engineering environment and inclined towards understanding how things work.

Skills, Experience and Qualifications

  • IT literate with the ability to learn new systems quickly
  • Customer service and communication skills
  • Responsible and willing to work independently
  • Sharp attention to details
  • Commercial awareness and consider cost impacts on decisions
  • Be able to perform unsupervised, under pressure and on your own initiative
  • Mechanical or electrical engineering experience / knowledge
  • English proficiency

 

We offer:

  • Possibility to work at home
  • An opportunity to work in English speaking environment to become part of a dynamic and fast growing, international company in a position that offers great variety and personal responsibility and satisfaction
  • Stable employment contract
  • Possibility of continuous personal development
  • Work in nice and friendly atmosphere
  • Opportunity to gain experience and enhance your skills

If you are interested, please send your CV in English.

 

Also, please specify:

  • when you’re able to start work
  • preferred salary

Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)"

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