Program Manager

You’ll enjoy

• A key role in an international Agile team environment

• Career and professional development opportunities (certifications, workshops, training sessions)

Key Responsibilities

• Manage complex or multiple projects, people and line management, as well as customer presales discussions, next to technical representatives

• Responsible for delivery and line management in his/her program

• Build long term and strong relationship with the customer, focusing on increasing the business with the customer (as volume and as different types of services)

• Maintain accurate projects pipeline/forecasts

• Lead generation, offer creation, getting the order, organizing the project, responsible for overall customer satisfaction

• Responsible for invoicing, chasing for payments, accurate revenue recognition

• Resources allocation and management, ensure low attrition rate

• Responsible for completing the projects on time, within budget, and meeting the quality and performance criteria and requirements

• Manage and monitor risk response strategies

• Reports regularly to Delivery Manager/Business Unit Director

• Closely collaborates with other Program Managers, Project Managers and Software and QA Engineers

• Responsible for effective internal organization of his/her program by managing and monitoring overall project activities

• Mentoring and coaching team members under direct line management and Project Managers from his/her program

• Responsible of employee from line management appraisal process as well as staff development for his/her department

• Understand telecom market and RSystems solutions and products, identify new areas of business

R Systems is looking for a talented Program Manager to join our growing team focused on software development for the telecom industry. As a Program Manager you will deliver quality software development projects on time and on budget, maintain excellent relations with customers, create and identify new project opportunities for the clients, deliver customer satisfaction.