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Programme and Project Services Manager (US) Global Transformation

  • Kraków, małopolskie
  • Kierownik
  • 04.02.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Programme and Project Services Manager (US)
    Global Transformation
    Location: Kraków
    Ref No: KR/10/2/2019


    Global Transformation is a dedicated team that helps shape and implements strategic change for HSBC. Combining our change expertise and experience with our HSBC knowledge and network, we work hand in hand with our business and delivery partners across the world to implement the important changes needed to achieve HSBC’s aim: to be the world’s leading international bank.
    We support initiatives which span multiple businesses, countries or regions, up to large scale multi-year transformation programmes to drive HSBC business strategy, ensure regulatory compliance, transform processes and support market competitive advantage.
    To support these initiatives we are looking for Programme Management Office professionals. If you have some Banking / Financial Services and change delivery experience and wish to progress your career to the next level in a large global organisation, let us have a conversation.

    Key Accountabilities:

    • Demonstrates working knowledge of HSBC Global Business Transformation Framework and stands as key guardian of it being followed by Programme/ Project teams.
    • Tracks, reviews and controls programme/ project progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate
    • Works hand in hand with the Programme / Project Manager in defining required scope, quality, cost and effort;
    • Ensures the Programme/ Project Management control framework effectiveness through Initiation, Definition and Execution phases;
    • Assists with closure activities, including post project review and handover, benefits tracking and Programme/ Project quality assurance
    • Actively engages in programme/project resource management; assists new team members to understand the project context and content, the importance of stakeholder management and wider project goals


    • 5 years of experience with at least 3 years in programme/project management role on complex projects across countries or regions
    • Understanding of the Programme and Project lifecycle; including working knowledge of Project Management methodologies, PMO processes and best practice techniques
    • Excellent written and verbal communications skills
    • Excellent analytical and problem solving skills
    • Ability to work independently and proactively
    • Experience with running meetings in English over video or teleconference
    • Experience in leading PMO unit would be an asset
    • PMP or MSP training or certification is an advantage
    • Ability to work between 2:00 pm – 10:00 pm according to US/Canadian time zone

    We offer:

    • Stable and interesting job in professional team with international exposure,
    • Access to professional training and professional qualifications
    • Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.


    You'll achieve more when you join HSBC.

    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]