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Programme and Project Services Analyst (Global Transformation – GPB PMO)

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • Supports GPB business and PMO team in transformation to Agile ways of working.

  • Tracks, reviews and controls Sub-Value Stream progress, ensuring it delivers declared Objectives and Key Results (OKR’s) and value to the business within budget; anticipating potential risks and blockers, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate.

  • Works hand in hand with the Sub-Value Streams leadership in Programme Increment Planning activities.

  • Controls SVS budget, drive Quarterly Business Review (QBR) process.

  • Assists with closure activities, including handover to the business, capturing lessons learned, benefits tracking and SVS quality assurance.

  • Actively engages in SVS resource management; assists new team members to understand SVS context and content, the importance of stakeholder management and wider SVS goals.

  • Demonstrates working knowledge of HSBC Global Business Transformation Framework to ensure compliance is being adhered to by Sub-Value Stream (SVS) / Programme.

Our requirements

  • 3 years of experience with at least 1 year in Project Management role.

  • Understanding of managing projects in Agile way; including working knowledge of Jira and Confluence, PMO processes and best practice techniques.

  • Excellent written and verbal communications skills.

  • Strong analytical and problem solving skills.

  • Ability to work independently and proactively.

  • Experience with running meetings in English over video or teleconference will be an advantage.

  • SAFe, MoP, PMP, Prince2 training or certification is an advantage.

What we offer

  • Stable and interesting job in professional team with international exposure.

  • Access to professional training and professional qualifications.

  • Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally.

  • Work-life balance supporting environment.

  • Private health care, employees’ benefits.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Job Description

Global Transformation is a dedicated team that helps shape and implements strategic change for HSBC. Combining our change expertise and experience with our HSBC knowledge and network, we work hand in hand with our business and delivery partners across the world to implement the important changes needed to achieve HSBC’s aim: to be the world’s leading international bank. We support initiatives which span multiple businesses, countries or regions, up to large scale multi-year transformation programmes to drive HSBC business strategy, ensure regulatory compliance, transform processes and support market competitive advantage.