Programme and Project Services Manager (Global Transformation)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

Your responsibilities

  • Demonstrates working knowledge of HSBC Global Business Transformation Framework and stands as key guardian of it being followed by Programme/ Project teams.

  • Tracks, reviews and controls programme/ project progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate

  • Works hand in hand with the Programme / Project Manager in defining required scope, quality, cost and effort;

  • Ensures the Programme/ Project Management control framework effectiveness through Initiation, Definition and Execution phases;

  • Assists with closure activities, including post project review and handover, benefits tracking and Programme/ Project quality assurance

  • Actively engages in programme/project resource management; assists new team members to understand the project context and content, the importance of stakeholder management and wider project goals

Our requirements

  • 5 years of experience with at least 3 years in programme/project management role on complex projects across countries or regions

  • Understanding of the Programme and Project lifecycle; including working knowledge of Project Management methodologies, PMO processes and best practice techniques

  • Excellent written and verbal communications skills

  • Excellent analytical and problem solving skills

  • Ability to work independently and proactively

  • Experience with running meetings in English over video or teleconference

  • Experience in leading PMO unit would be an asset

  • PMP or MSP training or certification is an advantage

What we offer

  • Stable and interesting job in professional team with international exposure,

  • Access to professional training and professional qualifications,

  • Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally,

  • Consistent scope of responsibilities,

  • Private health care, employees’ benefits.

Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

About the role

Global Transformation is a dedicated team that helps shape and implements strategic change for HSBC. Combining our change expertise and experience with our HSBC knowledge and network, we work hand in hand with our business and delivery partners across the world to implement the important changes needed to achieve HSBC’s aim: to be the world’s leading international bank.

We support initiatives which span multiple businesses, countries or regions, up to large scale multi-year transformation programmes to drive HSBC business strategy, ensure regulatory compliance, transform processes and support market competitive advantage.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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