sharing the costs of sports activities
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Oferta pracy
Programme Manager (Wealth & Personal Banking IT)
HSBC Service Delivery (Polska) Sp. z o.o.About the company
- Kraków, Lesser Poland
- offer expired 3 years ago
- contract of employment
- full-time
- manager / supervisor
- remote recruitment
Technologies we use
Expected
Jira
Confluence
GPDM
Optional
EIM
UCMBD
MEM
DBAI
About the project
The Service Sustainability Programme (SSP) is a bank wide multi-year initiative with the aim of evergreening in scope services to ensure they remain supported by vendors. This ensures that Cyber vulnerability patches are available and that incidents are supported by vendors lowering the risk of cyber attack and impact of incidents that do occur.
Your responsibilities
- Manage programme strategy and the programme approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes
- Delivery, governance & reporting to stakeholders including the Portfolio Manager, Programme Sponsor and group
- Drive the use of Agile methodologies within Technology teams (e.g. Scrum, Kanban, Lean) in line with corresponding transformation frameworks at the bank
- Ensure Technology programmes align to HSBC strategies and contribute to towards achieving strategic aims
- Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme
- Oversee programme budgets, including headcount and software delivery capitalisation
- Manage the development and promotion of the technology portfolio and project management practices
- Work to establish effective controls, procedures and quality assurance processes for the product in line with the HSBC Risk and Controls framework
- Manage the reporting of progress, issues, dependencies and risks to committees and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation
Our requirements
- Minimum 5 years of experience in Project/Programme Management role on projects across countries or regions
- Understanding of managing projects in Agile way; including working knowledge of Jira and Confluence, as well as best practice techniques
- Excellent written and verbal communications skills
- Excellent analytical and problem solving skills
- Ability to work independently and proactively
- Experience with running meetings in English over video or teleconference
- SAFe, PMP, MSP, Prince2 training or certification is an advantage
What we offer
- Flexible working hours
- Informal work environment
- Agile methodologies
- Flexible WFH (agreement in the teams)
- Friendly teams and people focused attitude
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- integration events
- corporate sports team
- doctor’s duty hours in the office
- retirement pension plan
- corporate library
- no dress code
- video games at work
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- employee referral program
- opportunity to obtain permits and licenses
- charity initiatives
- family picnics
- extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Additional Information
- The WPB SSP Programme Manager is responsible for oversight of service remediation work including plans, solutions, finances and risk records. This role ensures with the assistance of the team that accurate metrics are available for the Portfolio Manager and Programme Sponsor to make strategic decisions and answer Senior management/regulatory challenges or queries.
- The role is responsible for a large programme of work and as such previous experience managing multi-million dollar Global programmes would be beneficial. WPB is transitioning into a SAFe framework model and therefore experience and/or certification is desired.
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Programme Manager (Wealth & Personal Banking IT), Kapelanka 42a, Kraków