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Project Coordinator (ROCKFIN)

Emerson Process Management Sp. z o.o.

  • Gdańsk

    Gdańsk, Pomeranian
  • offer expired a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment

Your responsibilities

  • Responsible for project execution and project coordination of all projects.

  • Responsible for proper communication channeling between Emerson’s manufacturing sites / Customer Support Organizations and ROCKFIN Sp. z o.o.

  • Cooperate with Pressure Management BU and Final Control Business Group Sales Organization to support ROCKFIN’s Engineers during FEED stage, sales stage and execution stage of projects.

  • Support customer during FAT activities of the systems. This includes planning, execution and reporting to customer.

  • Coordinate warranty process, registering claims, providing resolution and following up with customer.

  • Proactively develop customer relationships; anticipate and provide solutions to customer needs giving high priority to customer satisfaction.

  • Maximize “face to face” time and other communication possibilities (telephone, e-mail, etc).

  • Report billable working hours within provided corporate on-line reporting tools.

  • Continuously drive the improvement of customer safisfaction by understanding, communicating and executing solutions to their needs.

  • Cooperate closely with operations, order management, project execution and service teams to ensure the appropriate delivery of commitments to customer and maximize the customer’s overall satisfaction.

  • Observe the “Business Ethics” stipulated by Emerson.

  • Practice and promote the “Think Customer” culture in all aspects of the role.

  • Ensure that all transactions are properly screened and recorded in accordance with the company’s.

  • Trade Compliance procedures and to escalate any concerns or questions to the local Gatekeeper.

  • Perform other duties as requested by the Supervisors.

Our requirements

  • Engineering degree or comparable technical education.

  • Minimum 3 years experience in Sales or Service Project execution.

  • Good knowledge of Office Package.

  • Strong personality with the ability to communicate with related levels within and outside of the organization.

  • Excellent communication skills.

  • Fluent in English.

What we offer

  • Career at one of the leading global companies.

  • Life insurance.

  • Private medical package with additional preventive healthcare services for employees and their eligible.

  • My Benefit program.

  • Possibilities of development within the role and company’s structure.

  • Personalized learning approach.

  • Supportive community.

  • Modern office.

  • Employee Assistance Program.

  • Remote work opportunities.

  • Employee referral program.

SUMMARY OF ROLE

In this position the Job Holder is responsible for project execution of all projects executed on behalf of Emerson Process Management for ROCKFIN Sp. z o.o. within all group of products of Pressure Management Business Unit with additional support given to all Business Units within Final Control Group. Job holder in this position will have an additional dotted line reporting to Pressure Management Customer Support Europe in order to ensure best communication channeling.

CORE COMPETENCIES (Korn Ferry)

  • Ethics and Values

  • Drive for Results

  • Customer Focus

  • Action Oriented

  • Managing and Measuring Work

  • Business Acumen

  • Organizational Agility

  • Managerial Courage

Emerson Process Management Sp. z o.o.

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher.

As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.

Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.

Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.

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