Project Manager

Citi Handlowy

  • Warszawa

    Warszawa, Masovian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • team manager
  • hybrid work
  • remote recruitment

Your responsibilities

  • Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes

  • Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables

  • May supervise day-to-day work of junior level employees, but will not typically have formal management role

  • Manages one team (consisting of support staff and/or entry-level analysts)

  • Responsible for technical and organizational support for the processes carried out by the Department in following areas: process automation, on-going systems administration, development and implementation of new IT applications

  • Full leadership and/or supervisory responsibilities

  • Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues

  • Business supervision, administration, development of existing IT applications and implementation of new systems supporting HR, payroll and benefits management processes

  • Supervision over the implementation of technical changes in IT applications related to regulatory and corporate requirements;

  • Automation of manual processes

  • Core processes optimization (mapping, analysis of gaps and bottlenecks, analysis of internal customer requests)

  • Leading projects, including internal unit projects in accordance with the methodology adopted at the Bank

  • Monitoring and improving the quality of internal customer service

  • Preparing and updating of technical and operational documentation in the scope responsibility

  • Identification of risks and implementation of adequate controls and corrective plans in the managed area

  • Cooperation with other units of the Bank, including but not limited to the Human Resources Management, Technology and the Legal Division

  • Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log

  • Ensures resources are assigned to project & monitor commitment.

  • Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition

  • Tracks actual project costs, identify variances, and reforecast project costs as needed

  • Measures project management performance against standards

  • Establishes project communication needs and create project communication plan

  • Creates the project risk management plan

  • Partners with cross function peers to create, administer, track, and eventually close project contracts

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Our requirements

  • Minimum 5 years of experience in the banking sector (preferred in Operations or General Services Area)

  • Practical knowledge of project management methodologies

  • Experience in the implementation (at least participation) of regulatory projects in banking area

  • Practical knowledge of process mapping and process optimization techniques

  • Preferred experience in project management (project manager, project business owner, stream lead)

  • General understanding of business IT application management processes

  • Experience in preparing management reports and metrics (KPI, KCI, management dashboards etc.)

  • Knowledge of operational risk management processes, including preparation, implementation, monitoring and reporting of corrective action plans

  • General knowledge of the preparation and evaluation of procedures, manuals and instructions including approval process;

  • Very good English skills

  • University degree or equivalent experience

What we offer

  • Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more. Full list can be found here: under Benefits for you and Benefits for your loved ones sections)

  • Possibility to gain globally appreciated work experience

  • Friendly and supportive culture and team

  • Flexible and partly-remote working conditions


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • retirement pension plan

  • extra social benefits

  • sharing the costs of tickets to the movies, theater

  • sharing the costs of holidays for kids

  • charity initiatives

The Project Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.