sharing the costs of sports activities
Project Manager with German
Webhelp Poland Sp. z o.o.
- offer expired 2 months ago
- contract of employment
- specialist (Mid / Regular)
- home office work
- Immediate employment
- remote recruitment
- Робота для іноземцівбез польської
you will play a key role in developing and implementing Webhelp initiatives in-house and achieving our goals and objectives
maintains constant communication of floor needs, wants, concerns plans to stakeholders
support and coach your team, mentoring and problem-solving, so team members are motivated to perform at their highest level
ensuring your team members are complying with the company's procedures
your core responsibility will be to act as a business partner for one or more of our Clients
dealing with any query/complaint's escalations when necessary
in addition to day-to-day business, you are also responsible for strategic and tactical forecasts, short, medium and long-term capacity planning, and target/actual analysis
prepare the reports and manage the budgeting
maintaining and promoting an inclusive and positive work environment
optimizing and maximizing the profits
constant contact with the clients and developing a new solution
2-3 years' experience in project/team management
a good understanding of operational BPO processes
previous experience in tourism would be a plus
has written and spoken English at least B2 level and German C1. Polish language would be a plus but it’s not mandatory
should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings
superior analytical and problem-solving skills
should have strong leadership skills, ability to motivate employees
ability to track, measure, and report on KPI metrics
identifies and leads on execution of KPI improvements
strong analytical, problem solving (you know how to figure things out) and project management skills, experience with Agile projects is a plus
very good skills in MS Office
KPI knowledge and understanding
What we offer
full-time position (employment contract or B2B contract)
good career prospects in a reputable company that rewards employees with commitment and passion
social benefits: sport card (Multisport), private medical care
private medical care
sharing the costs of professional training & courses
remote work opportunities
extra social benefits
sharing the costs of holidays for kids
If you are looking for a new challenge in an international environment, please send us your updated CV in English.
Webhelp Poland Sp. z o.o.
People first. Numbers later.
We are a global community of more than 100,000 people who challenge what's out there. Especially when it comes to outsourcing services. We delight clients with our energy, transparency, and emotional intelligence.
We have developed a strong culture of promotion from within because we want every Webhelper to feel valued and recognized. It's alright with us if you're just starting out and don't know yet where you want to get. That's how all great stories begin.
Technology is part of our DNA. And human thinking is part of our genome. That's why when we put people first, everything comes alive!