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PtP Operations Manager

  • Kraków, małopolskie pokaż mapę
  • Kierownik
  • 2018-07-09

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    PtP Operations Manager

    Location: Kraków

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    IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with 546 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

    We are an integral part of a strong group of ultra-efficient airlines and associated companies including Aer Lingus, Avios, British Airways, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling. We provide a plug and play platform of scalable, best in class procurement, finance, and IT business services to the group companies. Working together as a strategic partner we contribute to the group’s success.

    WORKING TOGETHER, WE ACHIEVE

    IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with 546 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

    We are an integral part of a strong group of ultra-efficient airlines and associated companies including Aer Lingus, Avios, British Airways, IAG Cargo, Iberia, Iberia Express, LEVEL, and Vueling. We provide a plug and play platform of scalable, best in class procurement, finance, and IT business services to the group companies. Working together as a strategic partner we contribute to the group’s success.

    We are expert, we are focused, we are ambitious, we are partners

    In IAG GBS, every day is different. And the same is true of Finance Services. What makes our Finance role unique is the ability to manage the provision of robust and meaningful analytical output and value driver measurements that inform business direction and good decision making to support strong group and operating company performance, and in doing so, you will gain experience and insight into the international airline industry.

    As a PtP Operations Manager you will:

    • Manage PtP processes delivered from Nearshore and Offshore locations according to defined SLAs.
    • Monitor Service Level Agreement (SLA), Key Performance Indicators (KPIs) and Business Outcome Indicators (BOIs) in each of PtP subprocess area per OpCo; Root Cause and Pareto Analysis of process issues to improve results.
    • Manage of Payment on Time (POT) for the suppliers (strategic, business critical, fuel and all others).
    • Monitor process compliance, segregation of duties and controls, ensuring communication and education protocols are in place.
    • Manage over process documentation (DTPs) including changes and proper approval flow.
    • Ensure process changes implementation in the Nearshore and Offshore team defined on the group level.
    • Monitor urgent and escalated queries according to the escalation matrix.
    • Conduct process failure root cause analysis to solve issues and implement preventive actions.
    • Provide continuous improvement activities across the group processes; simplification and automation of PtP processes.

    Requirements

    Requirements of the role include:

    • Fluency in English.
    • Degree and/or ability to demonstrate strong knowledge of working in international financial & accounting organisation in the Procure to Pay (PtP) area.
    • Working knowledge of end to end PtP process and strategy, supplier management and contract management process.
    • Good understanding of corporate compliance and controls standards and practical experience in applying them in the accounting space.
    • Senior level partnering experience with Senior Leaders and Executives in a fast-moving and agile business environment.
    • Experience in managing operational teams across multiple countries and cultures with a proven track record of success.
    • Excellent people manager with the ability to inspire, lead, build and deliver through high performing teams.
    • Experience of working in an environment of change involving people, process, policy and technology.
    • Strong business and financial acumen with the ability to evaluate, analyse and solve problems; exceptional problem solving and issue resolution skills.
    • Strong interpersonal and communication skills with the ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working.
    • Commitment to service excellence, process improvement and exceeding customer expectations.
    • Stakeholder management skills across a diverse geographic region and at multiple levels, with the gravitas to engage with and influence stakeholders.
    • Willingness to travel and work in a multi-site/location environment.

    We are looking for the best Finance professionals, so if you feel ready for a job in a challenging, yet supportive environment, please apply.

     
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