Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

QA Exploratory Tester (Wealth and Personal Banking IT)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use


  • Agile

  • Confluence

  • Jira

  • Android

  • iOS


  • Git

  • GitHub

About the project

The Exploratory QA role will be embedded within cross functional teams from the QA & Test discipline, the role will be responsible within the Pod/team for exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved. This will include contributing towards the Pod/team and ideas for requirements which ultimately become tests as part of the Behaviour Driven Development process. As an Exploratory tester you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered. Finding bugs/defects and working directly with developers to fix these.

Your responsibilities

  • Identify and contribute to implementation of improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts

  • Identify and raise concerns for any future/forward planning tasks e.g. resource constraints, downtime, late delivery etc.

  • Provide estimates for the small/medium task within project delivery with escalation and reporting to lead/manager

  • Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases

  • Validate customer behaviour and highlight any gaps / missed requirements

  • Raise clear concise defects, no duplication and linking of common issues / Highlight any detrimental impacts where defects have been agreed not to be fixed

  • Complete tasks within Schedule budgets

  • Build trusting relationships with stakeholders by consistently meeting and delivering upon their needs; demonstrating and being respected for your domain knowledge

  • Active involvement within department teams to create a self-teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a 'best place to work'.

  • Provide input into requirements where applicable to improve customer experience

  • Adoption and use of testing standards and processes

  • Chair/attend project update meetings, deliver project updates and escalate any known issues and concerns

  • Adherence to mandatory objectives

  • Alignment of activity to departmental governance

  • Adherence to mandatory objectives and policies

  • Highlight any risks / improvements to departmental policies

Our requirements

  • Experience with working in XFT

  • On-hands experience with task tracking software (e.g. Jira)

  • On-hands experience with Documentation platform (Confluence)

  • Exploratory testing techniques

  • English B2+

  • Mobile and/or Web application testing


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Online assessment


Phone interview


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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