Oferta pracy

Quality Analyst - German, Quality Operations

Amazon Europe Core

  • Gdańsk

    Gdańsk, Pomeranian
  • offer expired 24 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures

  • Conduct audits on a daily basis with data in German language,

  • Create models that optimize the resources, inputs & outputs of Compliance operations business.

  • Report of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines

  • Share results of audits with Operations and Program Teams on a weekly/daily basis.

  • Provide feedback to the associates and close loop on audit observations.

  • Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience

  • Respond to stakeholders with guidance and flags any updates to Lead/Manager

Our requirements

  • Graduation in any Discipline is required for this position

  • Proficiency in verbal & written communication in English

  • German Language at least at B2 level

  • Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage.

  • Strong attention to details.

  • Ability to analyze and identify patterns in large data sets.

  • Decision making aptitudes based on given guidelines and in ambiguous contexts.

  • Must be comfortable working with large data sets.

  • Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

  • Previous experience in Auditing and analyzing data for error trends

  • 1-5 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes; Database management is an added advantage

Optional

  • Knowledge of consumer product compliance processes and regulations

  • B2 German Language

  • B1 Dutch Lnaguage will be an advantage

  • Proficiency with VBA, SQL and knowledge of Data Warehouse

  • Experience in regulatory compliance management with government agencies

  • Experience in Auditing firms like EY, KPMG & Deloitte will be beneficial

  • Experience in designing and implementing custom reporting systems using automation tools

  • Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems

  • Benefits

  • life insurance

  • corporate products and services at discounted prices

  • dental care

  • no dress code

  • coffee / tea

  • parking space for employees

  • employee referral program

  • Akcje pracownicze

Product Compliance Team means…

…safety. We ensure that Amazon transactions satisfy legal and safety requirements. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, import/export) which means many of activities you can find below.

Amazon Europe Core

Be part of Amazon…

…business philosophy: work hard, have fun and change the world. We master our customer understanding every day. Whatever our customers want, we find the means to deliver it. You are welcome to join Amazon and enjoy helping people to discover new worlds.

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