life insurance
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyQuality Analyst - German, Quality Operations
Amazon Europe Core
Gdańsk
Gdańsk, Pomeranian- offer expired 24 days ago
- contract of employment
- full-time
- specialist (Mid / Regular)
Your responsibilities
Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
Conduct audits on a daily basis with data in German language,
Create models that optimize the resources, inputs & outputs of Compliance operations business.
Report of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
Share results of audits with Operations and Program Teams on a weekly/daily basis.
Provide feedback to the associates and close loop on audit observations.
Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
Respond to stakeholders with guidance and flags any updates to Lead/Manager
Our requirements
Graduation in any Discipline is required for this position
Proficiency in verbal & written communication in English
German Language at least at B2 level
Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage.
Strong attention to details.
Ability to analyze and identify patterns in large data sets.
Decision making aptitudes based on given guidelines and in ambiguous contexts.
Must be comfortable working with large data sets.
Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
Previous experience in Auditing and analyzing data for error trends
1-5 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes; Database management is an added advantage
Optional
Knowledge of consumer product compliance processes and regulations
B2 German Language
B1 Dutch Lnaguage will be an advantage
Proficiency with VBA, SQL and knowledge of Data Warehouse
Experience in regulatory compliance management with government agencies
Experience in Auditing firms like EY, KPMG & Deloitte will be beneficial
Experience in designing and implementing custom reporting systems using automation tools
Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems
Benefits
corporate products and services at discounted prices
dental care
no dress code
coffee / tea
parking space for employees
employee referral program
Akcje pracownicze
Product Compliance Team means…
…safety. We ensure that Amazon transactions satisfy legal and safety requirements. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, import/export) which means many of activities you can find below.
Amazon Europe Core
Be part of Amazon…
…business philosophy: work hard, have fun and change the world. We master our customer understanding every day. Whatever our customers want, we find the means to deliver it. You are welcome to join Amazon and enjoy helping people to discover new worlds.