Quality Analyst with German
Amazon Europe Core
- ogłoszenie wygasło ponad miesiąc temu
- umowa o pracę
- pełny etat
- specjalista (Mid / Regular)
- запрошуємо працівників з України
Twój zakres obowiązków
Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
Conduct audits on a daily basis
Create models that optimize the resources, inputs & outputs of Compliance operations business.
Report of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
Share results of audits with Operations and Program Teams on a weekly/daily basis.
Provide feedback to the associates and close loop on audit observations.
Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
Respond to stakeholders with guidance and flags any updates to Lead/Manager
Bachelor’s degree in any discipline is preferred; business or technical background is considered an advantage
1 – 2 years of work experience or background in data-driven business operations processes is considered an advantage
Previous experience in Auditing and analyzing data for error trends
Strong written and oral English communication skills
Medium written and oral communication skills in German
Good working knowledge of MS Office; MS Outlook, and MS Excel proficiency is an advantage
Strong attention to details;
Ability to analyze and identify patterns in large data sets
Experience in designing and implementing custom reporting systems using automation tools
Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems
Decision making aptitudes based on given guidelines and in ambiguous contexts
Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner
Knowledge of consumer product safety regulations
Experience in product safety and/or regulatory compliance management with government agencies
Knowledge of basic SQL
Be part of Amazon…
…business philosophy: work hard, have fun and change the world. We master our customer understanding every day. Whatever our customers want, we find the means to deliver it. You are welcome to join Amazon and enjoy helping people to discover new worlds.
Product Compliance Team means…
…safety. We ensure that Amazon transactions satisfy legal and safety requirements. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, import/export) which means many of activities you can find below.