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Oferta pracy
Quality Assurance Manager - GPP
HSBC Service Delivery (Polska) Sp. z o.o.About the company
- Kraków, Lesser Poland
- offer expired a year ago
- contract of employment
- full-time
- manager / supervisor
- hybrid work
- remote recruitment
- Запрошуємо працівників з України
- Робота для іноземцівбез польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Your responsibilities
- Conducting Quality Assurance reviews of selected completed audits, both business and technology audits but with particular focus on Integrated Audits (covering business processes and Application audits – automated controls and IT general controls) as well as audits of technology infrastructure.
- Assist in the development of the Quality Assurance and Improvement Program and manage the successful completion of the plan; identify audit process improvements to increase productivity, efficiency and effectiveness
- Assist in Delivery of Quality Assurance Reviews in accordance with the Institute of Internal Auditors (IIA) Standards and best practices
- Assist in the development and delivery of appropriate global training programs to various levels of management and staff within Internal Audit, to ensure knowledge and skills are appropriate across Internal Audit
- Assist in the development and delivery of data driven quality assurance activities including the development of automated tools, dashboards and or new technology enabled QA approaches; this would involve maintaining existing QA tools and analytics and evaluating and implementing new tools that will enable the Quality Assurance teams to meet the technology needs of the Quality Assurance function
- Establish effective, credible and appropriate working relationships with all Internal Audit colleagues
Our requirements
- Minimum of 3 years internal audit / external audit / risk and control experience, or equivalent, ideally in a financial services environment; knowledge and experience of audit methodology and best practices from other financial institutions
- Ideally IT Audit experience, with either track record of auditing operating systems, databases, application controls and IT General Controls.
- Strong written and verbal communication skills, analytical, problem-solving, organizational, lateral thinking and interpersonal skills
- Professional certification(s) – CISA (Preferred); CISM or CISSP (Advantageous).
- Willingness to become proficient in data analytics, and data mining techniques.
What we offer
- Employment in one of the largest banking and financial services organisation in the world
- Interesting path of career in an international organisation
- Language / Studies Reimbursement Scheme
- Professional trainings
- An environment where you will be given space to take ownership and accountability for your work
- A Team of professionals that will help you develop & succeed
- Exposure to HSBC lines of business and markets
- Employees’ benefits: private medical and dental health care, Multisport Card, life insurance
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- integration events
- corporate sports team
- doctor’s duty hours in the office
- retirement pension plan
- corporate library
- no dress code
- video games at work
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- employee referral program
- opportunity to obtain permits and licenses
- charity initiatives
- family picnics
- extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
About the role
Global Internal Audit provides independent, objective assurance to management and the Risk and Audit Committees as to whether the design and operational effectiveness of the Group’s framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.
GIA values the diversity of perspectives, knowledge and experiences and we encourage candidates from an array of disciplines and backgrounds. GIA supports flexible working.
We are currently seeking an individual to join our team in the role of Quality Assurance Manager (Global Professional Practices), within the Global Professional Practices Quality Assurance team, which evaluates Internal Audit’s conformance with its charter, the International Institute of Internal Audit Standards and the Code of Ethics. The Quality Assurance and Improvement Program assesses the efficiency and effectiveness of audit activity and identifies opportunities for improvement. In essence the role involves performing Effectiveness and Quality Assurance (EQA) reviews of completed audits, particularly reviews of Technology Audits (Applications and infrastructure and any involving complex data analytics). QA has also authored a tool to support the EQA reviews; the tool is written in Python and QlikSense which can be leveraged when performing QA reviews.
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
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Quality Assurance Manager - GPP, Kapelanka 42a, Dębniki, Kraków