Oferta pracy

Quality Assurance Specialist with Korean

Cloud Best sp. z o.o.About the company

  • Wioślarska 8, Warszawa
    Warszawa, Masovian
  • Offer expired 8 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Cloud Best sp. z o.o.

Wioślarska 8

Warszawa

Your responsibilities

  • Monitor/audit quality of Customer Support department agents;

  • Analyze data and turn them into actionable report for the management;

  • Assess Customer Support interactions based on internal standards;

  • Accompany evaluations with meaningful and constructive feedback;

  • Addressing and discussing issues and proposed solutions with superiors;

  • Making recommendations for improvement;

  • Cooperation with supervisors and management;

  • Any other duties and responsibilities assigned by management.

Our requirements

  • Fluent spoken and written Korean and English;

  • Any additional language such as Japanese, Vietnamese, Chinese will be a plus;

  • Preferably a min. of 1 year experience in a similar position;

  • Legally authorized to work in Poland;

  • Bachelor's or master’s degree in fields such as philology or other related studies would be a plus;

  • Great focus and attention to detail;

  • Ability to prioritize tasks;

  • Analytical and problem-solving skills;

  • Ability to work independently, achieving goals and KPIs;

  • Excellent organizational and communication skills;

  • Able to work effectively under pressure.

What we offer

  • Possibility of personal development and gaining experience in an international environment;

  • A team of enthusiasts who are successfully creating a company in the fast-growing blockchain industry;

  • Great atmosphere and attractive working conditions in a start-up culture;

  • Work in a modern office in attractive location at Wioślarska 8;

  • Private medical care and co-financed sports card;

  • Celebration of your birthday;

  • Freshly-pressed juices;

  • Massages in the office;

  • English classes at work;

  • Flexible working hours.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • fruits

  • retirement pension plan

  • no dress code

  • video games at work

  • leisure zone

Cloud Best sp. z o.o.

CloudBest is a technology company headquartered in Warsaw, Poland, offering world class IT services across the globe, managing international projects in the scope of software development, content creation, customer support, marketing, and business development for its clients.

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