Oferta pracy

Quality Control Analyst (Insurance)

Xceedance Consulting Polska Sp. z o.o.

  • Pawia 21, Stare Miasto, Kraków
    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • Immediate employment
  • More than one vacancy
    vacancies: 2
  • remote recruitment

Xceedance Consulting Polska Sp. z o.o.

Pawia 21

Stare Miasto


Your responsibilities

  • Focusing on various operational areas, such as accuracy, delivery time, knowledge base and morale

  • Performing 2nd pass Quality Checks - sampling quality checks to ensure effectiveness of the QC process

  • Quality checking and analyzing data to identify areas of improvement

  • Designing, planning and implementing improvement plans

  • Preparing root cause analyses

  • Supporting the team by auditing daily tasks

  • Ensuring adequate documentation and quality of data

  • Preparing dashboards and reports

  • Coordinating with our clients on process related issues and updates

  • Driving a continuous improvement culture

Our requirements

  • Fluent English (C1 level)

  • 1-3 years experience on similar position within the Payroll area, preferably End2End

  • Knowledge about UK Payroll regulations

  • Good analytical skills, work organization skills and attention to details

  • Knowledge of process specific systems/tools (ADP/TMF) would be an asset

  • Advanced competency with Excel and Microsoft Office

  • Proven analytical and organizational skills

What we offer

  • Unique personal & professional development at one of the pioneers in professional insurance support

  • Getting to know end-to-end insurance process (global perspective)

  • Ongoing professional trainings

  • Your own personal training budget

  • Luxmed medical coverage for you and option to extend it to your family/partner

  • Flexible hours (we start between 7 and 10am)

  • Competitive salary

  • Flexible benefits

  • Great atmosphere created by passionate people (and not only about work)

  • Friendly working conditions

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • dental care

  • extra leave

  • competitive salary

  • Your own personal training budget

  • friendly atmosphere

Role description

Are you data savvy? Do you have a desire to seek out the righteous? Do you have an adaptable and curious mind? Are you a radar for opportunities for growth (beyond your own garden)? In order to ensure we are delivering outstanding quality services to our clients, we have established a Quality Assurance function within our Krakow Center. We are looking for an experienced Quality Assurance Analyst to join our QA Team, who will gather and evaluate data from our Operations Teams to ensure it meets the company’s quality standards. This role is driven and visible by our clients, so you can definitely expect to have exposure to and to connect with leading industry experts, as well as our experienced colleagues in other locations worldwide.

Xceedance Consulting Polska Sp. z o.o.

Imagine working for an organization that truly believes in a set of values which drive its performance, define its culture and help it grow. Imagine that in the center of it all is a team of individuals united in creating a diverse, unique workplace and business experience.

As an industry-focused managed services company, Xceedance partners with insurers, reinsurers and brokers worldwide. Clients rely on us to launch new products, drive operations, implement cutting-edge technology and deliver advanced analytics capabilities and process optimization.

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