Oferta pracy

Quality Manager

Amazon Europe Core

  • Gdańsk

    Gdańsk, Pomeranian
  • offer expired 16 days ago
  • contract of employment
  • full-time
  • manager / supervisor

Your responsibilities

  • Facilitate the execution of the world wide C-Ops QA strategy through local management and support teams.

  • Update quality documentation and communicate to carry forward lessons learned from quality concerns

  • Introduce new systems and procedures where appropriate

  • Manage, coach and develop a high performing Quality System team that meets agreed objectives and which delivers best practice results, added value and continuous improvements

  • Communicate across all levels on Operations and program progress.

  • Coordinate Root Cause Analysis (5 Whys Analysis/ Fish Bone Analysis) and Error Trend Analysis

  • Drive defect elimination program by working along with Ops and Program stakeholders.

Our requirements

  • Bachelor's degree or equivalent post-secondary degree,

  • Minimum of 2 years' experience using quality mindset to drive improvements through the application of Lean and/or Six Sigma tools and concepts

  • Experience in or a demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels

  • Experience in communicating and presenting to groups

  • Self-starter capability of taking initiative and working with minimal direction


  • Experience managing a project portfolio. Small/Medium Project management experience.

  • Six Sigma Green Belt or Lean Certification

  • Experience in the Implementation of Quality Management System (QMS)

  • Benefits

  • life insurance

  • corporate products and services at discounted prices

  • dental care

  • no dress code

  • coffee / tea

  • parking space for employees

  • employee referral program

  • Akcje pracownicze

Amazon Europe Core

Amazon.com operates in a virtual, global e-commerce environment without boundaries, and operates a diverse set of businesses, including Retail, third party marketplaces, e-commerce platforms, web services for developers. Amazon's mission is to be earth's most customer-centric company.

Compliance Operations (C-Ops) ensures that Amazon transactions satisfy legal and safety requirements in compliance with guidelines set by regulatory bodies. We coordinate various aspects of identifying the risk involved in handling a hazardous product during storage and transport and classifying products with appropriate hazmat attributes. We also review aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). This involves analyzing product import documentation. We also focus on product testing, certification, and regulatory permitting to ensure customer safety and protect Amazon in a constantly changing global environment.

The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, importance of Quality in any process, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability. This person will need an ability to see the big picture/whole system and execute on grass root level to improve the overall C- Ops quality operations. Additionally, should show success in following-up and getting things done and have the ability to thrive in a fast-paced, customer-centric and ever changing environment. QA Manager will interact with different nodes to encourage participation and their support in cross node Kaizen events and will interact with their node counter parts to implement standard practices across all C - Ops nodes.

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