sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyReceivables Finance Credit Controller
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- remote recruitment
- запрошуємо працівників з України

HSBC Service Delivery (Polska) Sp. z o.o.
Kapelanka 42a
Dębniki
Kraków
Your responsibilities
Work in Trade and Receivables Services (Factoring) Center supporting HSBC Factoring clients and transactions
Being responsible for making sure that Quality Assurance Program is performed as per procedure
In case of need representing Credit Controllers team on different forums
By ensuring that all Factoring (Receivables Finance) and Invoice Discounting transactions are processing in a controlled, effective manner and that all controls are always strictly enforced.
Providing phone and email communication with the clients and buyers
Monitoring of unpaid factoring invoices by the buyers
Carrying out activities aimed at reduction of the unpaid invoices
(email, phone correspondence, sending customer’s letters)
Allocation of the incoming payments with factoring invoices
Monitoring, utilizing of factoring credit lines by confirming with customers’ balances of the factoring invoices, reconciliation of those balances, maintaining additional controls regarding part of the invoices, maintenance of the invoices in the factoring system
Creating and managing itself high level relationship with Invoice Finance and Business Development Managers
Complete assigned tasks in the established timeframe as per process targets
Ensure that the productivity and quality levels are achieved as per the Service Level Agreements
Work towards sustaining team spirit
Possibility of learning of other GTRF products Service by GTRF Services Center as a part of the individual development plan agreed with Line Manager (Documentary Credits, Documentary Collections, Guarantees)
Our requirements
At least 3 year of experience in servicing of the Factoring/Banking products/ Receivables Finance/ OTC
Experience in Customer Service
Certified Documentary Credit Specialist or Certified Specialist Demand Guaranties qualification will an added advantage
Knowledge of banking products and basics accounting
Very Good English skills
Proficiency in any of those languages will be an advantage: ,Spanish, Czech, Maltese
Self-motivated work attitude which will allow working independently on job position
Very good communicative skills
Computer literacy
Desire to achieve and go beyond targets
Strong analytical skills, attention to details
What we offer
Stable job in professional team
Interesting career path in an international organization
Private health care, employees’ benefits
Courses & training for our employees
Modern office buildings near the city center of Kraków
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
doctor’s duty hours in the office
retirement pension plan
corporate library
no dress code
video games at work
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
Phone interview
Online assessment
Zoom interview
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.