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Reconciliations Analyst with English & Spanish

GROUPON SHARED SERVICES POLAND SP. z o. o.

  • Warszawa

    mazowieckie
  • ogłoszenie wygasło 6 lat temu
  • Specjalista
Groupon (NASDAQ: GRPN) is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere. By leveraging the company’s global relationships and scale, Groupon offers consumers a vast marketplace of unbeatable deals all over the world. Shoppers discover the best a city has to offer on the web or on mobile with Groupon Local, enjoy vacations with Groupon Getaways, and find a curated selection of electronics, fashion, home furnishings and more with Groupon Goods. Groupon is redefining how traditional small businesses attract, retain and interact with customers by providing merchants with a suite of products and services, including customizable deal campaigns, credit card payment processing capabilities, and point-of-sale solutions that help businesses grow and operate more effectively. To search for great deals or subscribe to Groupon emails, visit www.Groupon.pl To learn more about the company’s merchant solutions and how to work with Groupon.

Groupon is currently looking for an experienced candidate for the position of:
Reconciliations Analyst with English & Spanish
Workplace: Warsaw
Risk Analysts are the knowledge pool of the Reconciliations department. They are responsible for conducting the necessary checks on all reconciliations. They must be available as a contact point within the department and be fully aware of the reconciliation process and workflow. This role requires that the individual work closely with multiple departments across Groupon, as they explore and attempt to recover the financial loss to Groupon through previous deals.

DUTIES:
  • Understand the reconciliations workflow and perform the recovery of any overpayment;
  • Be able to evaluate the type of overpayment made while reconciling a merchant account;
  • Building inter department relations for effective communication and process building;
  • Investigate escalated issues and cases and prepare extensive reports where necessary;
  • Contacting and negotiating with merchants for overpayments in relation to the reconciliation process;
  • Reporting any potential threat spotted to the revenue or processes of the company;
  • Cultivating relationships with multiple departments across the company to enhance the risk function;
  • Holding payments and/or removing features from active status in order to prevent financial loss;
DESIRABLE SKILLS:
  • Excellent written and verbal communication skills in Spanish;
  • Good English;
  • Bachelor's degree in business discipline preferred;
  • Strong analytical/problem solving skills;
  • Comfortable making creative judgment calls;
  • Comfortable handling difficult conversations – good negotiation skills;
  • Working knowledge of Excel;

WE OFFER YOU:

  • Full challenging job in a fast-growing international work environment;
  • A role that has a real impact on business solutions;
  • Attractive salary, bonus system and wide range of employees benefits;
  • Workplace in the center of Warsaw;
  • Friendly and really inspiring atmosphere at work!
Groupon Sp. z o.o., Al. Jerozolimskie 123A, 02-017 Warszawa, Poland, tel. 00 48 22 496 08 00, fax: 00 48 22 496 08 01 registered in the Register of Entrepreneurs (maintained at the District Court for theCapital City of Warsaw, XII Business Department) under the National Court Register no. 0000310218. Tax Identification Number (NIP): 5252429432, National Economy Register Number (REGON): 141471026, share capital: 50 000 PLN

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