Oferta pracy

Reference Data Analyst– Callback Team

Citi Poland

  • Kołobrzeska 38, Olsztyn
    Olsztyn, Warmian-Mazurian
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Citi Poland

Kołobrzeska 38

Olsztyn

Your responsibilities

  • Support day to day settlement instructions maintenance with exposure to both internal and external Clients (telephone, email)

  • Managing databases, extracts data from systems and ensure highest data quality standards

  • Performing trend analysis and identifying root causes of issues

  • Implementing or suggesting solutions based on the root cause analysis

  • Cooperation with other teams globally to ensure data quality is remediated

  • Provide a high level of customer service to our external and internal stakeholders

  • Ownership of ad-hoc projects from inception through to completion

  • Preparation tangible metrics to Management

Our requirements

Effective verbal and written skills in English

Analytical skills

Ability to work in a team and dealing with international partners

Ability to work under time pressure, creativity, and analytical thinking

What we offer

  • Full on the job training as well as banking industry training that will allow you to grow career inside Citi Group - locally or globally,

  • International, diverse and open-minded environment,

  • Access to Udemy and Degreed learning portals where you can find professional courses on topics like banking, project management, IT, robotics,

  • Incentive for working on evening hours + free taxi home when working evening at the office (Olsztyn city limits)

  • MultiSport Card, private health care (Medicover), insurance programs and many more.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • corporate products and services at discounted prices

  • retirement pension plan

  • extra social benefits

The World's Most Global Bank

Citi is the leading global bank with a history spanning more than 200 years and which serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of world-class financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.

Citi Solutions Centre Poland

Citi Solutions Centre Poland, acting under Citibank Europe plc has locations in both Warsaw (HQ) and Olsztyn. We opened in 2005 with just 57 employees; today we are a diverse team of over 5000 serving 96 countries from all continents. We work across the full spectrum of Citi business areas, including Anti-Money Laundering, Markets & Securities Services, Private Bank Operations, Technology, Treasury and Trade Solutions, Internal Audit, and more.

Citi Olsztyn

We have ensured the Olsztyn office to be a convenient, efficient and comfortable workspace for our staff. Spacious kitchens, relaxing chill out zones and quiet rooms, showers and space to park your bike, as well as splendid views are all available to the staff of the office. To them, working here provides access to the best in class office space found in the heart of the city.