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Reference Data Operations Analyst - QA

  • Warszawa, mazowieckie
  • Specjalista
  • 06.06.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Reference Data Operations Analyst - QA
    Location: Warszawa

    The Chief Administrative Office Operations team supports compliance, and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations.
     
    Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm’s global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.
    If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.
    Global Client Reference Data team is responsible for timely and accurate completion of reference static data setup and maintenance across various LOBs and locations in Client Central system. 
     
    Responsibility of the Analyst will be:

    • To apply Quality Assurance process ensuring all data maintenance functions are performed with the highest standard and in compliance with the internal procedures.
    • To follow QA process as per Reference Data standards providing high quality support and collaborating with BAU
    • Highlighting any discrepancies in processing data to ensure consistency between all locations and teams.
    • Ensure all QA requests are handled in a timely manner
    • Should display an appreciation of control, quality and risk related issues.
    • To be proactive in identifying process and knowledge gaps.
    • Ensure the procedural guidelines are followed & supporting documentation validated prior to action
    • Handling and monitoring issue and query mails and escalating issues promptly to the Team Leader
    • A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
    • Relationship Management
                                      - Communicate with internal business partners on a frequent basis
                                      -  Manage business partner expectations and build a good rapport
    • Maintain MIS report as required
    • Maintain accurate volumes / productivity
    • Participate/Coordinate in special projects such as; data clean up, process improvement analysis, metrics reporting 

    Required Skills and Qualifications

    • University Graduate
    • 1-2 years’ experience in financial services or related industries including QA
    • Fluency in both written and spoken English
    • Proficient in MS Excel
    • Basic Knowledge or work experience in financial industry
      Excellent communication skills both oral and written
    • Good Analytical Skills
    • Attention to Detail
    • Should be able to deliver as a part of the team

    About J.P. Morgan:   

    J.P. Morgan is a global leader in financial services, offering solutions to the world’s most important corporations, governments and institutions in more than 100 countries. We have a sophisticated local market presence in Europe, Middle East and Africa which is complemented by staff around the world who support our growth and serve our clients 24 hours a day, 365 days a year. We are excited to expand our team in Poland and we’re looking for collaborative, innovative and dedicated individuals to join us in our new corporate centre in Warsaw. Bring us your expertise and you’ll be part of a global community, working with people around the world and with a company that’s committed to investing in you and making a success of this key new location for our business.