sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyRegional Service Manager with German/French
Citi Poland
Warszawa
Warszawa, Masovian- offer expired over a month ago
- contract of employment
- full-time
- specialist (Mid / Regular), senior specialist (Senior)
- hybrid work
- remote recruitment
Your responsibilities
Frequent proactive client communication: regular conference calls resulting in action plans
Schedule, organize and carry on regular client service face to face reviews in collaboration with other functional areas where relevant
Influence clients to ensure that their programme operates optimally for both the customer organisation and Citi
Day-to-day issue resolution with key contacts at the client’s organization with an emphasis on resolving the root causes of any issues
Taking ownership of issues and coordinating resolution
Create Opportunities for Proactive Programme Improvement. Practice effective continuous process improvement within Operations and with a client to reduce errors, bottlenecks and ultimately, costs
Identify areas to cross sell products / solutions to existing clients and work with the Citi teams to develop these leads
Our requirements
Fluent English and fluency in French/German
A minimum of 2 years of experience in business to business customer service, account management or sales
Excellent Presentation & Communication Skills
Highly articulate, with influential verbal and written skills
Strong MS Office and Analytical skills
What we offer
Opportunity to work in an international and diverse environment.
Exposure to a wide range of internal stakeholders as well as direct engagement with senior management
Private healthcare and group insurance
Private pension scheme
Flexible work schedule and working in hybrid mode (3 days from office, 2 day form home office)
Multisport program
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
corporate products and services at discounted prices
corporate sports team
retirement pension plan
preferential loans
video games at work
coffee / tea
leisure zone
extra social benefits
employee referral program
charity initiatives
The World's Most Global Bank
Citi is the leading global bank with a history spanning more than 200 years and which serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of world-class financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.
Citi Solutions Centre Poland
Citi Solutions Centre Poland, acting under Citibank Europe plc has locations in both Warsaw (HQ) and Olsztyn. We opened in 2005 with just 57 employees; today we are a diverse team of over 5000 serving 96 countries from all continents. We work across the full spectrum of Citi business areas, including Anti-Money Laundering, Markets & Securities Services, Private Bank Operations, Technology, Treasury and Trade Solutions, Internal Audit, and more.
Citi Warsaw
Our employees took the lead on choosing equipment for our relaxation spaces, as well as the names of conference rooms in our HQ. That is why we hold meetings in "Winterfell", "Narnia", "Rohan" or "Gotham City". In a special area called the Sky Office, colleagues can not only relax, eat lunch and play table tennis, but also use the area for training, social dialogue, and business forums. You'll also find amenities such as parking facilities and bike racks at all our sites, and a medical centre in our HQ in Warsaw.