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Regulatory Compliance Manager - Digital Business Services and Global Functions (Europe)

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • manager / supervisor

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • Active and proactive engagement in the team’s various regulatory and internal Bank projects impacting the team, from research and the production of memos to assisting with change management and implementation

  • Participation and effective reporting for several of the committees within the remit of the team

  • Coordination of the team’s internal and external reporting

  • Supporting the implementation of RC programmes (eg conduct risk maturity) to quantify impacts and take actions to address, manage and mitigate regulatory change impacts on designated H/GFs

  • Reviewing, drafting and coordinating (as appropriate) the implementation of global standards and strategic policies which ensure designated H/GFs exposure to current risks and emerging arising risk is managed appropriately

  • Liaison with relevant stakeholders to provide expertise and support on H/GFs related matters

  • Ensuring the appropriate timely and relevant risk information is reported and escalated accordingly

  • Working as part of an effective team through communication, cultivate an environment that supports diversity and reflects the HSBC brand and improves employee engagement

Our requirements

  • Degree in law, economics, accountancy or similar field

  • Strong analytical skills and the ability to support decisions with sound reasoning and clearly articulated justifications

  • Strong collaboration, communication and stakeholder management skills, with the ability to think laterally and solve problems

  • Understanding or experience working with retail, wealth, insurance, or asset management products and services

  • Knowledge or experience in risk management or regulatory compliance an asset

  • Working in a major financial institution, within a matrix environment, including reporting internationally

  • High level of professional and personal integrity

  • Proficiency in MS Office: excel and/or power point skills are highly desirable

  • Proficiency in French and English

What we offer

  • Stable job in professional team

  • Interesting career path in an international organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • Modern office buildings near the city center of Kraków

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Job Description

  • The DBS AND GF RC MANAGER, EUROPE role is based within Risk & Compliance (part of Global Regulatory Compliance, DBS & Global Functions).

  • The DBS AND GF RC MANAGER, EUROPE is a risk management / advisory support role with responsibility for supporting the Head of Regulatory Compliance, DBS & Global Functions Europe and other Regulatory Compliance (RC) team members in their responsibilities to provide RC oversight and challenge of relevant aspects of DBS & Global Functions.

  • The role holder will be required to interact with colleagues at all levels within the organisation in supporting impact analysis activities and providing advice on day to day issues arising, including conduct and regulatory changes. The role holder will also be required to collaborate with RC DBS/GF colleagues to oversight the co-ordination and execution of the various RC change management work streams while ensuring quality assurance and alignment with Global Standards. The role holder will be responsible for quality checking relevant management information for Risk Management Meetings attended by the Head of Europe RC DBS/GFs.