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Regulatory Compliance Transformation- Process Re-engineering Senior Business Analyst

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 14.11.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Regulatory Compliance Transformation- Process Re-engineering Senior Business Analyst
    Location: Kraków
    Ref No: RCT/PrReSrBA/08/2018

    Regulatory Compliance Transformation (RCT) are the central project management team that deliver large scale global Transformation projects for the Regulatory Compliance (RC) organization. Currently the team spends most of its time supporting and delivering the initiatives required as part of the 2020 RC Strategic Vision which aims to improve the RC organization and modernize the RC organizations capabilities in line with the RC Roadmap. All RC Transformation initiatives are governed through a demand/delivery model enabling all transformation priorities to be assessed, an associated business case to be reviewed and approved with deliveries prioritized against these business cases and ensuring alignment with 2020 RC.


    Main Duties:

    • Delivers analysis that materially improves the quality of the end product and speed with which it is delivered to the customer
    • Anticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other stakeholders
    • Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems
    • Gains a clear understanding of others’ point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved
    • Articulates or translates complex information in clear, meaningful and structured way to suit audience
    • Builds effective working relationships with analysis and design teams in our delivery partners and works well with external partners
    • Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope
    • Documents user stories, contributes to backlog refinement, daily stand-ups, retrospectives and show & tell sessions.
    • Challenges user stories and designs detailed, innovative business solutions to satisfy product owners.
    • Ensure HSBC’s Agile planning principles are adopted and followed
    • Ensure that all Demand led planning and benefit cases for Products are appropriate to be adopted by the Delivery Team
    • Works with the business and delivery partners to ensure adequate resource is provided to the programme
    • Ensures good project understanding of the programme context, programme and workstream structure/content, stakeholder importance and how this links to HSBC strategy
    • Able to form effective global and multi-disciplinary relationships (resources from delivery partners, business partners and externals)·  


    • Fluent English Skills
    • Proven delivery track record as an outstanding analyst or consultant
    • Strong understanding of Agile Change Delivery Principles
    • Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects
    • Excellent communication, inter-personal and negotiating skills
    • Excellent decision making and problem solving ability
    • Outstanding understanding of HSBC Group structures, processes and objectives
    • Excellent understanding of HSBC’s strategy and the role of change programs in delivering the strategy
    • Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
    • Advanced Business analysis, requirements gathering and design techniques
    • Advanced Change management and implementation management techniques and approaches
    • Certified Business Analysis Professional (CBAP)-Optional
    • ISEB Diploma in Business Analysis-Optional
    • Lean Six Sigma BlackBelt –Optional
    • Degree in Business Information Systems or a related field –Optional


    We offer:

    • Stable job in professional team
    • Interesting career path in an international organization
    • Private health care, employees’ benefits
    • Courses & training for our employees
    • Modern office buildings near the city center of Kraków


    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.
    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]