HSBC Service Delivery (Polska) Sp. z o.o.

Reporting & Insight Manager (Global Transformation)

HSBC Service Delivery (Polska) Sp. z o.o.O firmie

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42

Kraków

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

Reporting & Insight Manager
(Global Transformation)
Location: Kraków
Ref No: 02/10/20/KRK/GTC
Global Transformation is a dedicated team that helps shape and implements strategic change for HSBC. Combining our change expertise and experience with our HSBC knowledge and network, we work hand in hand with our business and delivery partners across the world to deliver the important changes needed to achieve HSBC’s aim: to be the world’s leading international bank.
 
Key Accountabilities:
  • Key contributor in documenting and communicating Reporting and Insight processes, guidelines, frameworks and data requirements
  • Ensure the day to day delivery of reporting services to support Global Transformation Management Services and the wider Global Transformation Management community
  • Support the Senior Reporting and Insight Manager to manage and grow the standard reporting and insights service catalogues, in line with service demands from GB/GF and other stakeholders
  • Help drive data consistency across multiple sources and ensure compliance to minimum standard data definitions
  • Ensure adherence to a set of HOST-wide rules and expectations on the frequency, type and accuracy of portfolio, programme and project data inputs
  • Support the management of reporting and insight processes and escalation routes, including processes to manage and escalate (when necessary) standard and ad-hoc requests
  • Support the delivery and management of the Insights framework that meets the needs of stakeholders, including robust analysis to challenge results and drive necessary change
  • Support the build out of the standardized reporting spine to ensure the ‘single version of truth’ and its on-going maintenance to eliminate mismatch of reported management information
  • Be a key contributor in the development, implementation and ongoing maintenance of the centralized reporting and insight support services provided to stakeholders
  • Assist the Senior Reporting and Insight Manager in the drive for adherence to Reporting frameworks, data definitions, requirements and tools
  • Contribute to the operational management of centralized reporting and insights support services provided to stakeholders
  • Produce reports in line with report standards and templates
  • Ensure smooth and efficient cooperation with Tech and Development teams
  • Ensure smooth and efficient delivery of reports and insights produced to agreed SLAs
  • Support the monitoring of Reporting and Insights performance against relevant Operational Scorecard metrics, agreed SLAs with stakeholders and peer-reviews and define improvement plans if performance does not meet targets / SLAs
  • Assist in the development and monitoring of Global Transformation management information and trends
Requirements:
  • Good knowledge of Project Portfolio Management (PPM) concepts
  • Excellent understanding of Global Transformation frameworks, methodologies and best practice techniques
  • Excellent understanding of how to translate Business requirements to report functionalities for Development team to deliver
  • Excellent understanding and operational knowledge of Global Transformation toolset, specifically Clarity and GPDM
  • A thorough understanding of the purpose, culture and fundamentals of the Global Transformation
  • Good understanding of HSBC Group structures, processes and objectives
  • Sound knowledge of Microsoft Office
  • Excellent understanding of operational portfolio, programme and project reporting and MI
  • Strong understanding of HSBC structures, processes and objectives across the Group
  • Wide knowledge of HOST – functionally and operationally
  • Evidence of ability to lead cross-geographical teams
  • Evidence of ability to work with senior stakeholders and business sponsors
  • Proven ability to manage change implementation activities
  • Strong understanding, analyzing and interpreting skills when working with information (both financial or non-financial) and variance reporting
  • Fluency in English (spoken and written)
We offer:
  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employee benefits

 

You'll achieve more when you join HSBC.

To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.
Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]
Reporting & Insight Manager
(Global Transformation)Numer ref.: 02/10/20/KRK/GTC
Global Transformation is a dedicated team that helps shape and implements strategic change for HSBC. Combining our change expertise and experience with our HSBC knowledge and network, we work hand in hand with our business and delivery partners across the world to deliver the important changes needed to achieve HSBC’s aim: to be the world’s leading international bank.
 
Key Accountabilities:
  • Key contributor in documenting and communicating Reporting and Insight processes, guidelines, frameworks and data requirements
  • Ensure the day to day delivery of reporting services to support Global Transformation Management Services and the wider Global Transformation Management community
  • Support the Senior Reporting and Insight Manager to manage and grow the standard reporting and insights service catalogues, in line with service demands from GB/GF and other stakeholders
  • Help drive data consistency across multiple sources and ensure compliance to minimum standard data definitions
  • Ensure adherence to a set of HOST-wide rules and expectations on the frequency, type and accuracy of portfolio, programme and project data inputs
  • Support the management of reporting and insight processes and escalation routes, including processes to manage and escalate (when necessary) standard and ad-hoc requests
  • Support the delivery and management of the Insights framework that meets the needs of stakeholders, including robust analysis to challenge results and drive necessary change
  • Support the build out of the standardized reporting spine to ensure the ‘single version of truth’ and its on-going maintenance to eliminate mismatch of reported management information
  • Be a key contributor in the development, implementation and ongoing maintenance of the centralized reporting and insight support services provided to stakeholders
  • Assist the Senior Reporting and Insight Manager in the drive for adherence to Reporting frameworks, data definitions, requirements and tools
  • Contribute to the operational management of centralized reporting and insights support services provided to stakeholders
  • Produce reports in line with report standards and templates
  • Ensure smooth and efficient cooperation with Tech and Development teams
  • Ensure smooth and efficient delivery of reports and insights produced to agreed SLAs
  • Support the monitoring of Reporting and Insights performance against relevant Operational Scorecard metrics, agreed SLAs with stakeholders and peer-reviews and define improvement plans if performance does not meet targets / SLAs
  • Assist in the development and monitoring of Global Transformation management information and trends
Requirements:
  • Good knowledge of Project Portfolio Management (PPM) concepts
  • Excellent understanding of Global Transformation frameworks, methodologies and best practice techniques
  • Excellent understanding of how to translate Business requirements to report functionalities for Development team to deliver
  • Excellent understanding and operational knowledge of Global Transformation toolset, specifically Clarity and GPDM
  • A thorough understanding of the purpose, culture and fundamentals of the Global Transformation
  • Good understanding of HSBC Group structures, processes and objectives
  • Sound knowledge of Microsoft Office
  • Excellent understanding of operational portfolio, programme and project reporting and MI
  • Strong understanding of HSBC structures, processes and objectives across the Group
  • Wide knowledge of HOST – functionally and operationally
  • Evidence of ability to lead cross-geographical teams
  • Evidence of ability to work with senior stakeholders and business sponsors
  • Proven ability to manage change implementation activities
  • Strong understanding, analyzing and interpreting skills when working with information (both financial or non-financial) and variance reporting
  • Fluency in English (spoken and written)
We offer:
  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employee benefits
You'll achieve more when you join HSBC.

To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.
Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

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