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request fulfilment analyst

  • Poznań, wielkopolskie
  • Specjalista
  • 10.05.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    For our client, Europe’s leading independent provider of IT infrastructure services, we are currently looking for experienced, innovative and passionate people, interested in the position of request fulfilment analyst.

    Come and help us create new brand in Poznan! Apply!  

    request fulfilment analyst
    Nr ref.: /113/04/2018/IGANNann/40152
    what we offer
    • attractive salary
    • package of benefits (including private medical care, sports card)
    • additionally 1 day of holiday
    • contract of employment
    • work in the center of Poznan
    your tasks
    • remote completion of software installation
    • creation of changes in order to execute request in following units
    • creation of SAP assignments as part of IMAC commissioning
    • processing of case-reassignments and email demands
    • monitoring the status of ongoing tasks/cases. Information to the users after completion
    what we expect
    • technical understanding and analytical thinking
    • service desk or customer-care experience 
    • high willingness, flexibility, team spirit and quality awareness 
    • an experience in incident-management or working in service desk environment
    • communicative German and English
    • ability to work shifts



    Employment Agency - registry number 47