Retail Site Support AR Specialist
BP – Global Business Services Europe
- offer expired over a month ago
- contract of employment
- specialist (Mid / Regular)
Finance teams ensure up-to-date, reliable, accurate and transparent financial, accounting, management and statutory reports. Elaborate assets and transactions, carrying out the month end close processes and data integrity, financial statutory reports, general finance and accounting, controlling, intercompany accounting, performance reporting.
In this role You will:
Leverage deep understanding of specific key account customers, processes / systems and act as an escalation point (working with Customer Service Support Teams) of contact for any verbal or written form of enquiries from external and internal customers and third parties.
Interact with partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines.
Establish and foster strong business relationships with relevant stakeholders and internal business partners.
Drive, monitor and review customer service operations for customers and business
Proactively resolve customer and business issues (working with Business stakeholders and internal GBS Europe Teams where applicable)
Service Management & Continuous Improvement
Support Team Leads through the escalation of critical operational / commercial and performance issues.
Exhibit strong Team Player characteristics, constructive communication and active listening skills at all times.
Develop and maintain a professional working relationship with internal and external stakeholders to achieve individual, team and organisational targets.
Support and maintain key business databases and contract management tools end-to-end in an efficient way without supervision.
Support and manage contract related changes and financials in an advanced level (key commercial activities, monthly reconciliations and reporting for the business)
Manage acrruals and reconciliations at month-end and year-end close for the business commercial processes and align with the finance team
Proficiency in English and Polish language
High understanding of the business requirements and strategy
Good understanding of cross-service functions relating to the business commercial activities, such as finance and purchase to pay.
Must demonstrate high level of proficiency in Microsoft Packages (Excel & Word) and show an intermediate level aptitude for CRM systems/applications
Excellent Customer Service skills towards both internal and external partners
Strong time management and organisation skills
Excellent written/oral communication skills and ability to build effective working relationships
What we offer
Different bonus opportunities based on performance, wide range of cafeteria elements
Life & health insurance, medical care package
Flexible working schedule: home office up to 2 days / week, based on team agreement
Opportunity to build up long term career path and develop your skills with wide range of learning options
Family friendly workplace e.g.: Extended paternity leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested
Job Profile Summary
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!
BP – Global Business Services Europe
Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work.
For you this means working with us on:
Compliance – efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence.
Stewardship – laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market.
Performance – facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities.
Transformation – driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance.