Oferta pracy

Risk & Healthcare Specialist with German

AonAbout the company

Aon

Powstańców Wielkopolskich 13G

Kraków

Your responsibilities

  • Processing assigned tickets

  • Following procedures and guides for the scope of work

  • Acting as a SME for processes and resolving issues

  • Participating in projects aimed at process improvement

  • Participating in transition projects

  • Conducting trainings for new joiners / other colleagues

  • Continuously giving and asking for constructive feedback

  • Coaching and mentoring less experienced colleagues

  • Ensuring process documentation is up-to-date

  • Actively attending / leading meetings with the team, internal clients

  • Suggesting and implementing changes to tools and documentations needed to support effective service delivery

  • Suggesting process and/or system improvements to team manager & team coordinator

  • Participating actively in problem solving

  • Working closely with other teams/internal clients to ensure that all work is carried out in a timely manner and to a high standard

  • Cooperating closely with team coordinator as well as the team and making sure all deadlines are met

  • Performing tasks assigned by manager

Our requirements

  • Good knowledge of insurance market would be an asset

  • Proficiency in MS Office

  • Ability to analyse processes and identify areas for improvements

  • Ability to identify and respond to risks

  • Excellent attention to detail

  • Strong ability to think creatively

  • English - level B2/C1

  • German - level C1

  • Excellent communication skills

  • Understanding and applying appropriate communication style

  • Able to meet tight deadlines under time pressure

  • Able to prioritize tasks according to volumes

  • Excellent time management and organisational skills

  • Strong work ethic

What we offer

  • The best medical cover on the market with free dental care,

  • Flexible remote work environment,

  • Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!),

  • Stability of employment and permanent contract after trial period,

  • Internal career opportunities and individual development plan,

  • Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors,

  • Lots of social events, charity actions and opportunities to integrate with colleagues.

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • integration events

  • dental care

  • corporate sports team

  • corporate library

  • no dress code

  • extra social benefits

  • employee referral program

  • extra leave