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Risk Steward Assurance Delivery Lead

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Providing subject matter expertise to the ORR Head of Change Oversight and their teams on assurance practices, and support the development and embedding of practices across the team.

  • Provide prioritization, co-ordination, reporting, and escalation of work performed by Risk and Compliance Assurance and support development of test scripts where required. Provide ongoing direction, challenge of review terms of reference and reports and, provide quality assurance to ORR LT member of the controls assurance work delivered.

  • Develop and manage stakeholder relationships with ORR and Business stakeholders and their related Business Transformation teams.

  • Identify thematic reviews based on internal and external observations, trends emerging, or stakeholder requests and support leading and delivery of Thematic Assurance as required.

  • Support embedding of assurance practices service catalogue, and supporting tools across GB/GF/Region Change Oversight teams.

  • Support consistent and insightful reporting and escalation of issues identified through ORR Second Line of Defense opinion papers.

  • Direct the development of ongoing training and induction programs to ensure that the teams are appropriately skilled and technical knowledge of appropriate regulation, responsibilities, and testing tools and techniques is up to date.

Our requirements

  • Deep understanding of Risk Management Framework and Non-Financial Risks, including experience of delivering or oversighting Change initiatives.

  • Demonstrable experience of assurance / audit activities and techniques, or 2LOD stewardship for one or more of the ORR risk types.

  • Relevant external financial services qualification (e.g. CIA, CPA, ACA, ACCA, CISA).

  • Experience in developing and deploying automated testing and data analytics techniques.

  • Experience of process mapping and delivering professional reports and presentations gained within a financial services organization or audit/consulting practice.

  • Experience utilizing assurance automation and analytics tools preferred.

  • Fluent in both oral and written English.

  • Proficient with Microsoft Office.

What we offer

  • Long-term employment in one of the largest banking and financial services organization in the world.

  • Interesting career path in an international organization.

  • Language / Studies Reimbursement Scheme.

  • Professional trainings.

  • An environment where you will be given space to take ownership and accountability for your work.

  • A team of professionals that will help you develop & succeed.

  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

About the role

Global Operational and Resilience Risk (ORR) is a sub function of Group Risk. Its purpose is to make sure HSBC understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to global businesses, functions and entities we operate in. ORR provides oversight of change initiatives being undertaken by the Global Businesses and Functions to ensure that the NFR and Conduct impacts of change are identified and managed to support the safe and sustainable delivery of change across HSBC.

Assurance supports Risk Stewards to form an independent opinion on the Risk and Control environment that they oversee. The role will be responsible for the provisioning of subject matter expertise in relation to the delivery of assurance activities and embedding of assurance practices for Change Oversight within ORR globally.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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