Shell Business Operations

Robotics Process Automation Lead

Shell Business OperationsO firmie

Shell Business Operations

Czerwone Maki 85

Kraków

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

Robotics Process Automation Lead
Miejsce pracy: Kraków
131378BR

Job Description

We are looking for senior RPA specialist with blue prism certification or expertise to lead digital transformation in Customer Operation scope.

Robotics Process Automation (RPA) is an integral part of the Digital Innovation priority in Customer Operations. By appropriately leveraging bots as part of a LEAN Continuous Improvement process, resources in Customer Operations can be liberated from manual, repetitive work and can focus instead on higher- value added tasks. RPA also has the potential to significantly increase the speed and accuracy of processing. All these improvements should contribute to not only additional business value, but also improve the Employee Value Proposition of our people in Customer Ops by supporting staff to develop/equip for capabilities for the future.

You will be responsible for delivery of the Robotic Process Automation agenda in the ERA (Europe, Russia, Africa) region. This will include but not limited to enabling the People, Process and Systems from project intake, prioritization through to implementation and value realization. This will be done in collaboration with stakeholders across the region to solve business operations pain points, transform work processes, while embedding RPA as part of the Continuous Improvement culture in Customer Operations.

This role will be responsible for setting up the People, Processes and Systems to drive maximum business value in RPA including:

  • Identify, prioritize, and scope RPA opportunities with stakeholders across the region
  • Plan for scaling & replicating of RPA capabilities across the region
  • Embed Eliminate Simplify Standardize Automate (ESSA) mindset, lead the regional RPA program, driving widespread adoption and deployment of RPA across the region through stakeholder collaboration and engagement
  • Analyze, design, code and implement RPA solutions within region, ensure RPA solutions are built according to standards by enforcing process controls
  • Working closely with the RPA Leads across regions and RPA Centre of Excellence to maximize automation benefits and drive best practice implementations
  • Embed Controls
  • Ensure robust Business Continuity Plans are in place in the event of RPA failure
  • Collect and report KPI’s and metrics related to automation(s)

Requirements:

  • Blue Prism certification or expertise
  • English C1
  • Proven experience in the successfully building or supporting excel macros/ Visual Basic scripts/Access and/or other forms of automation
  • Understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
  • Ability to apply principles of continuous improvement, standardization and simplification of business processes
  • Proven track record of managing and successfully delivered projects
  • Strong stakeholder management experience, building and maintaining effective relationships and able to communicate with both a business and IT audience
  • Comfortable working with ambiguity and able to work through complex issues independently
  • Ability to work with an agile approach, especially with evolving requirements

Thanks to cooperation with Shell you gain

  • Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
  • Complex medical care and individual life insurance
  • Additional funds for trainings and certifications
  • EuroShell Card
  • Bonus for referring your friend to work

People with disabilities are welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.

 
Find out more
 
People with disabilities are welcome
 
Disclaimer
 
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Robotics Process Automation LeadNumer ref.: 131378BR

Job Description

We are looking for senior RPA specialist with blue prism certification or expertise to lead digital transformation in Customer Operation scope.

Robotics Process Automation (RPA) is an integral part of the Digital Innovation priority in Customer Operations. By appropriately leveraging bots as part of a LEAN Continuous Improvement process, resources in Customer Operations can be liberated from manual, repetitive work and can focus instead on higher- value added tasks. RPA also has the potential to significantly increase the speed and accuracy of processing. All these improvements should contribute to not only additional business value, but also improve the Employee Value Proposition of our people in Customer Ops by supporting staff to develop/equip for capabilities for the future.

You will be responsible for delivery of the Robotic Process Automation agenda in the ERA (Europe, Russia, Africa) region. This will include but not limited to enabling the People, Process and Systems from project intake, prioritization through to implementation and value realization. This will be done in collaboration with stakeholders across the region to solve business operations pain points, transform work processes, while embedding RPA as part of the Continuous Improvement culture in Customer Operations.

This role will be responsible for setting up the People, Processes and Systems to drive maximum business value in RPA including:

  • Identify, prioritize, and scope RPA opportunities with stakeholders across the region
  • Plan for scaling & replicating of RPA capabilities across the region
  • Embed Eliminate Simplify Standardize Automate (ESSA) mindset, lead the regional RPA program, driving widespread adoption and deployment of RPA across the region through stakeholder collaboration and engagement
  • Analyze, design, code and implement RPA solutions within region, ensure RPA solutions are built according to standards by enforcing process controls
  • Working closely with the RPA Leads across regions and RPA Centre of Excellence to maximize automation benefits and drive best practice implementations
  • Embed Controls
  • Ensure robust Business Continuity Plans are in place in the event of RPA failure
  • Collect and report KPI’s and metrics related to automation(s)

Requirements:

  • Blue Prism certification or expertise
  • English C1
  • Proven experience in the successfully building or supporting excel macros/ Visual Basic scripts/Access and/or other forms of automation
  • Understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
  • Ability to apply principles of continuous improvement, standardization and simplification of business processes
  • Proven track record of managing and successfully delivered projects
  • Strong stakeholder management experience, building and maintaining effective relationships and able to communicate with both a business and IT audience
  • Comfortable working with ambiguity and able to work through complex issues independently
  • Ability to work with an agile approach, especially with evolving requirements

Thanks to cooperation with Shell you gain

  • Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
  • Complex medical care and individual life insurance
  • Additional funds for trainings and certifications
  • EuroShell Card
  • Bonus for referring your friend to work

People with disabilities are welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.

Disclaimer
 
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Ogłoszenie archiwalne

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy