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RPA Business Process Analyst

  • Kraków, małopolskie
  • Specjalista
  • 2017-09-05

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Our Client is an aviation group with global operations and a total of more than 400 subsidiaries and associated companies. It is divided into five business segments, which cover the areas of passenger transportation, airfreight and airline services: Passenger Airline Group, Logistics, MRO, Catering and IT Services. All of the business segments occupy a leading position in their sectors and in some cases are the global market leaders.


    It is operates as an international organization with a worldwide  delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for entire group.


    Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.


    Due to the dynamic growth of our organization we are currently looking for experienced candidates for the position of


    RPA Business Process Analyst


    • University diploma (Business / Finance / Economy) 
    • Experience in process optimization, improvements 
    • Experience in process mapping
    • Experience in any kind of back-office process automation (using RPA, VBA, SAP Scripting, BPMS, SharePoint, etc.) will be an asset
    • Experience in project management will be an asset
    • Very good command of English
    • Proactivity and ablility to demontrate innovation and creativity
    • Strong interpersonal and communication skills
    • Strong analytical and problem solving skills
    • Independent and systematic approach to work
    • Good time management skills and ability to manage several different projects and priorities in parallel




    • Identify and analyze processes that could be automated using Robotic Process Automation technology
    • Prepare (clean-up, redesign) processes prior to automation activities
    • Coordinate some of RPA projects to ensure successful implementation with focus on compliance with RPA Deployment Framework
    • Redesign operational activities in order to maximize savings obtained via RPA
    • Ensure high quality standards regarding documentation in RPA projects

    Main tasks:

    • Identify processes in back-office that can be automated using Robotic Process Automation technology
    • Take part in RPA projects locally and for other companies within Lufthansa Group
    • Calculate savings from RPA projects; make sure they are data-backed and transparent
    • Evaluate business case for process automation/RPA
    • Prepare and deliver detailed requirements for developers
    • Identify proper scope of processes for automation
    • Design test scenarios to ensure that developed solution meet requirements, was created with highest quality standards and has appropriate error handling
    • Ensure smooth project implementation: follow up through RPA bot testing, help with problem root cause identification if any issues occur
    • Maintain proper communication with all stakeholders
    • Ensure that proper project documentation has been created and all sign-offs obtained 

    We offer:

    • Work in a young, dinamic and creative team
    • Interesting and challenging tasks that drives professional and personal development
    • Autonomy to organize own work and plan projects
    • Coaching to unvail all potential development aras
    • Job stability and flexible working time
    • Attractive benefits and bonus system