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Sales and Customer Service Assistant (f/m)

  • Warszawa, mazowieckie
  • Asystent
  • 2019-04-01

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    MANE is the first French group and one of the worldwide leaders of the Fragrances and Flavour industry in fifth generation with more than 5000 employees and the Headquarter is based in South of France. Mane Polska Spółka z o.o. is looking for a highly organized, open-minded and reliable person to join our Flavours and Fragrances department as:

    Sales and Customer Service Assistant (f/m)
    Miejsce pracy: Warszawa

    Your Tasks

    To provide administration and pro-actively support to Key Account Manager Flavours:

    • Project management (entering projects in the internal database, monitoring deadlines, sending price offers, documents, samples to clients, maintenance of customer data in the internal database, distribution to KAM) and customer support
    • Ensure that customer (B2B client) needs are handled quickly, efficiently and to total customer satisfaction
    • Close cooperation with Austrian affiliate & French Headquarter: Sales, Marketing and R&D Departments
    • Support our team with administrative, organisational and operational matters
    • Acts as an interface between customers, account manager, production and shipping to ensure proper order processing
    • Handles customer complaints in cooperation with sales, provides appropriate solutions and alternatives within the time limits; follows up to ensure resolution
    • Works independently to resolve issues and improve existing processes
    • Is responsible and accountable for on time delivery of customer shipments responsible for all phases of customer orders including: date management, product changes and all order confirmations

    Your Profile

    • Educational background or experience as an assistant in commercial/administrative environment or B2B customer service
    • Excellent communication skills in English and Polish
    • Strong knowledge of Microsoft Office (Word, Excel, Outlook),
    • Excellent organizational & administrative skills, stress-resilience, flexibility
    • High degree of self-organization and team-oriented way of working
    • A proactive and accurate working style as well as hand-on mentality

    We offer

    • A challenging job in an international environment
    • Work in young and ambitious team

    If you are looking for a growing company to join that can offer you interesting tasks, driven culture, and one where you can realize your full potential, we invite you to become a part of our committed team. Please send your application to APLIKUJ button.