Oferta pracy

Sales Back Office Specialist with German

Franke Polska Sp. z o.o.

Franke Polska Sp. z o.o.

Aleje Jerozolimskie 98

Ochota

Warszawa

Your responsibilities

  • Verification sales orders in Fax2Edi

  • Enter and manage the sales orders in system SAP (standard email orders, special orders)

  • Manage product returns and claims

  • Respond to routine customer inquiries concerning orders

  • Taking part in testing new solutions and process improvement.

  • Allocation of non-complete orders & customer requests to respective departments of the company

  • Creating and updating appropriate process documentation

Our requirements

  • Experience in customer service or in the area of sales

  • Experience in work with SAP/SD module – an additional advantage

  • Experience in transitions – an additional advantage

  • Strong attention to detail and accuracy

  • Ability to learn quickly and pick up new skills

  • Self-management

  • Customer orientation

  • English min. B1 level

  • German min B2 level

What we offer

  • Employment in an international organization who is a world leader in Home Solutions sector and has a stable market position,

  • A chance for professional development,

  • Work in an international environment where English is the main language of communication,

  • Office location – quick and convenient public transport, near to the Blue City shopping Center,

  • Flexible working time and home office options,

  • Competitive salary and social benefits such as:

  • Private medical care - Medicover

  • Benefit platform

  • Life insurance

  • Discount for Franke products

  • E-learning platform

  • Great coffee in the office made on Franke machine :)

  • Satisfaction from your daily duties

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • corporate products and services at discounted prices

  • coffee / tea

  • extra social benefits

  • holiday funds

  • employee referral program

In this role, you will have the opportunity to:

  • Develop within the Sales Back Office and learn practical skills of After Sales processes

  • Work in professional and dynamic team

  • Initiate improvements and support Franke automation projects

  • Work together with the local Franke departments in Europe

  • Participate in practical trainings organized by your colleagues or on LinkedIn platform

  • Enjoy your work

  • Keep the balance between your work and private life.

Who you are…

  • Team Player –Teamwork makes wonderful things happen!

  • Enterprising –Innovation is the key. We encourage you to share your ideas!

  • Accountable –We deliver what we promise and make it wonderful.

  • Focus on self-improvement – You push yourself and others to give their best and make it wonderful!

Franke Polska Sp. z o.o.

Franke is a world leading provider of products and solutions for residential kitchens, professional foodservice and coffee preparation established in 40 countries. At Franke, we want to make everything we do wonderful - from what we manufacture and design, to the way we deal with our partners, customers and each other.

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