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Sales & Customer Project Manager
SYGNS GMBH sp. z o.o. ODDZIAŁ W POLSCE
Wrocław
Wrocław, Lower Silesia- offer expired 3 months ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- home office work
Your responsibilities
Actively driving business growth, customer happiness and retention through providing an excellent consulting & sales service to our German and English speaking customer base
Significant impact in current growth phase of the company and actively contributing to important revenue-based metrics with high degree of management exposure
Close interaction with graphic design, engineering and operations to realise customer projects from the idea to a finished product
Collaboration with our international team spread across multiple office locations
Representing our value offering and identity and communicating with clients and other stakeholders via email / phone and other relevant media
Support in analysing our internal processes, incidents, cost / value impact and customer feedback in order to keep improving our value delivery towards clients
Our requirements
Completed apprenticeship or studies in Communications, Marketing, Business, Engineering or related fields or extensive experience in Sales, Customer Service and Operations in high quality environment
Prior experience and strong passion for Sales, Customer Care and Operations
Excellent German and English
Excellent communication skills and ability to identify root-causes and solutions
Excellent command of MS-Office (Google Suite) and digital project management tools
Passion for design, engineering and technical products / services
Style of work that is service-oriented, proactive, structured and solution-oriented
Strong internal motivation and desire to self-learn and improve
A sense of quality, yet ability to be pragmatic and drive results and overall impact
What we offer
International, entrepreneurial, and mission-driven team
Trust, sense of ownership and growth opportunities embedded in culture
High level of ambition for growth and quality
Young, cooperative and welcoming culture, yet professional
Sustainable business approach (no short-hype company)
Benefits
flexible working time
corporate products and services at discounted prices
integration events
corporate gym
coffee / tea
If working in sales and customer operations means the world to you - then let us join paths! Please apply via Aplikuj button below including a CV and cover letter.
SYGNS GMBH sp. z o.o. ODDZIAŁ W POLSCE
We’re building the leading centralised platform for the visual communication industry. We receive our everyday motivation by helping our clients realise unique self-expression in the physical world. We carefully select and develop sophisticated mediums and employ engineering, technology and an international supply chain to radically improve the value chain and customer experience. Our teams are based in Berlin and Wrocław and service clients around the world.
We're looking for a Sales & Customer Project Manager to join our Sales & Customer Operations Team. This joining is part of a key initiative to internationalise our company set up and grow in new markets. Your main responsibility will be to service our customer base - you’re operationally responsible for the sales & project management and operationally related activities.
Your tasks will drive our outstanding customer experience, sales impact, and enable us to work more efficiently as an organisation. Our Sales Team interacts with Design, Supply Chain, Finance and Sales - and represents the customer also internally to enhance our product and service offering. If you’re a sales, customer and operational rockstar, love seeing projects come to life, enjoy developing inside and outside the company and like working with a high degree of detail and diligence - then you’re the right match for us.