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Sales Operations Support with German

PerkinElmer Shared Services sp. z o.o. About the company

PerkinElmer Shared Services sp. z o.o.

Aleja Generała Tadeusza Bora-Komorowskiego 25

Kraków

Your responsibilities

  • Inside Sales DACH team (responsible for Consumables sale within Germany, Switzerland and Austria) in responding to customer’s inquiries and handling customer’s issues. Your role will be to support Inside Sales Representatives in back office and administrative duties

  • Interface with other departments as required, handling customer situations, research customer issues and solving internal coordination problems, maintains communication by troubleshooting, reporting and tracking problems

  • Prepare quotations using SAP system

  • Coordinate with other company departments to prevent and resolve issues in product quoting, sales, and shipping

  • Communicate new product and service opportunities, special developments, information, or feedback gathered through customer contact to appropriate owner Using SAP, SFDC, CRM and other company software

Our requirements

  • BA or MA degree, we are open to consider candidates with different background

  • Very good English - min B2 level

  • Very good German - min B2 level

  • Organized, methodical and able to multi-task

  • Excellent listening, communication, very good relationship skills

  • Previous experience in support role in corporate environment will be an asset

  • Good knowledge of MS Office (MS Excel)

What we offer

  • 1-year contract

  • Attractive compensation and annual bonus

  • Life and long-term disability insurance

  • Social benefits: Gym card, Christmas vouchers, vacation and childcare subsidies, cinema tickets

  • Tuition reimbursement

  • Referral awards

  • Flexible working hours

  • Home Office

  • Allowance for working from home due to pandemic

  • Possibility to borrow screen and chair from the office during pandemic

  • Modern office facility including parking lot

  • Casual dress policy

  • Bike ride subsidy

  • CSR & sport activities

  • Fresh fruit served every morning

  • Relaxation, gaming, and nursery room

  • …and up to 30 days of vacation!

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • fruits

  • no dress code

  • leisure zone

  • extra social benefits

  • holiday funds

  • employee referral program

PerkinElmer Shared Services sp. z o.o.

PerkinElmer is a global, 3.8 billion (US$) company committed to innovating for a healthier world. We create the instruments, tests, software and services used by scientists, researchers and clinicians to address the most critical challenges across science and healthcare. We strategically partner with customers to enable earlier, more accurate insights, supported by deep market knowledge and technical expertise. Our dedicated team of about 14,000 employees is passionate about helping them work to create healthier families, improve the quality of life and sustain the wellbeing of people worldwide.

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