Oferta pracy

Sales Operations Team Leader

ManpowerGroupO firmie

  • Warszawa, mazowieckie

  • Ogłoszenie wygasło miesiąc temu
  • Kierownik / Koordynator

The sales operations team is a new support hub within ManpowerGroup to improve efficiency and effectiveness of our sales support process, focusing on our clients’ expectations and numerous activities as we interface with our business partners.

The sales operations team will be responsible for supporting the sales process end-to-end and assisting with the largest ManpowerGroup global customers through active work with global client directors and sales leaders from individual countries. The team will be also responsible for managing comprehensive multi-national tenders for services provided by ManpowerGroup. In addition, the team will be managing the presales and sales process during the whole lifecycle time of client engagement.

Sales Operations Team Leader

Numer ref.: TL

 WE OFFER:

  • Stable, contract of employment
  • Attractive salary
  • Opportunity to work with Leaders and teams worldwide
  • Real chance to grow and develop (not only locally, but also globally)
  • Friendly and international atmosphere

REQUIREMENTS:

  • Experience in working in business operations or sales operations
  • 2-3 years of experience on a Leader position
  • Experience working with global teams
  • Fluent knowledge of English- oral and written
  • Proactive and customer service oriented attitude
  • Communication skills
  • Ability to coach and mentor employees


RESPONSIBILITIES:

  • Leading, supervising and monitoring a group of employees
  • Planning workload balance and ticket resolution
  • Acting as a first point of potential escalations
  • Monitoring team performance and key metrics
  • Being a first point of contact for sales support related issues
  • Cooperating with Sales Support Manager on training needs
  • Making sure that top global Clients are serviced with the highest standards
  • Ensuring high level of customer satisfaction
  • Identifying areas of improvements
  • Contributing to the growth of the company through a successful team
  • Liaising with other departments on sale support related aspects
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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