Sales Quality Assurance Specialist (English + German)
- valid for 21 daysuntil: 23 Oct 2022
- contract of employment
- specialist (Mid / Regular)
- home office work
Currently, we are looking for a Sales Quality Control Specialist (English + German), who will be responsible for reviewing Sales Agents’ work to identify strengths and areas for improvement in the communication process with Customers and assist in enhancing the provided services as well as the team’s productivity.
Team, you will work with: 7 Sales QC Specialists, 3 Data Entry Specialists, and Sales Team. You will be supported by the Head of Revenue Operations QC.
Location: remote from Ukraine or Poland.
Strong Upper-intermediate level of English and German (B2-C2)
5+ years of experience in a Sales position in international markets
Expertise in Sales processes, their key stages, and goals
Experience working with key metrics and process effectiveness indicators
Advanced user of Google Sheets, Docs, Slides, Forms and CRM
Critical thinking and systematic approach to work with a focus on high-quality standards
Excellent verbal, written and interpersonal communication skills
Ability to adapt well to change and successfully set and adjust priorities as needed
High level of learning skills (working with a significant amount of information)
Detail-oriented and well-organized person, commitment to quality work processes
What we offer
Remote-first work with a flexible schedule
iDeals Wellness Package: for medical insurance and health-related activities
Mental Health Support Package
Paid vacation, sick days, days off, and paid national holidays
Paid family leave
Paid pregnancy disability leave
Paid sabbatical leave
Unlimited learning and development opportunities
Professional and self-development books and subscription services compensation
Sponsorship of participation in inspiration events, conferences, meetups
Obtain the company’s support if you decide to become a speaker or writer
Reimbursement of participation in sports competitions
International team-building activities
Support with organization workplace at home. Provided budget for home-office setup and additional IT equipment.
Reimbursement of coworking space expenses
Internal growth policies
Regular performance and salary reviews
Generous internal referral program
iDeals Suprise Boxes from the People Experience
iDeals — is a product company recognized as the most highly rated and customer-centric in a secure business collaboration market. With more than 700,000 users from 150,000 companies all over the world (mostly in the US and Europe), we are on a mission to build the most robust Virtual Data Room solution that ensures secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.