Sales Support Coordiantor with German

Fujitsu Technology Solutions Sp. z o.o.

  • Greater Poland

    Greater Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • home office work, hybrid work
  • remote recruitment

Technologies we use

Operating system

Your responsibilities

  • Sales support coordinator is responsible for assisting the sales team/customers in area Germany, Austria and Switzerland in selling goods and services, preparing a range of offers for the customers with the sense of urgency and being able to prioritize obligations and deadlines. In addition being able to resolve administrative and professional tasks according to management`s demand.

Our requirements

  • Excellent communication skills (written/verbal) in German (B2/C1) and English (B1/B2)

  • Both an ability to work in team and being able to work independently

  • Creating/generating a range of offers for the customers and additional business tasks

  • Handle the processing of all orders with accuracy and timeliness

  • Well-organized and responsible with an aptitude in problem-solving

  • Filling important documents and communicating relevant information

  • Respond to complaints from customers and give after-sales support when requested

  • Solid computer skills, Microsoft package, including an experience with Google engine in search of resolution on one`s own pace

  • Knowledge of Sales Force will be considered as an advantage

  • Being able to create effective working relationships with customers and providing a sufficient support

  • Attend weekly team calls/meetings both internal and external

  • Complete required trainings, fulfill cycled working applications on Manager`s demand (Omnis/Rota..)

  • Have a clue about software and hardware appliances

  • Business awareness

  • Maintain general knowledge of company policies and procedures as well as any changes

What we offer

  • Home office setting with occasional training sessions at Lodz/Katowice corporate office. The employee is equipped with laptop, phone (if needed) and other office equipment (if needed).

    Benefits

    • sharing the costs of sports activities

    • private medical care

    • sharing the costs of foreign language classes

    • sharing the costs of professional training & courses

    • life insurance

    • remote work opportunities

    • flexible working time

    • integration events

    • extra social benefits

    • holiday funds

    • christmas gifts

    • employee referral program

    • charity initiatives

    • one shorter working day

    • extra leave

    Person Specification:

    • The candidate for the current position should have a strong background in supporting German-speaking customers, working with sales staff across multiple locations (Germany, Austria and the Swiss) and should possess the following core attributes:

    • Fluent German/English (written/verbal)

    • Strong communicative skills

    • Assertiveness at work

    • Exceptional administrative skills

    • Strong attention to detail

    • Analytical thinking

    • Aptitude for data analysis

    • Advanced knowledge of the Microsoft Office software suite, including Excel and Outlook

    • Good interpersonal skills and experience of dealing directly with internal and external customers on the phone/computer appliances

    • Being able to work in team with high level of dedication

    • Proactive approach to problem-solving and ability to take the initiative

    • Flexible approach to working, good time management

    • Calm and clear-minded under pressure/ stress-resistant

    Fujitsu Technology Solutions Sp. z o.o.

    Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland, located in Łódź and Katowice, employs specialists within business areas: Service Desk, Service Management, DX Services, Application & Multi-Cloud Services, Workforce & Workplace Services, Enterprise Cyber Security Services, Business Process Services oraz Program & Project Services.

    In Łódź, Fujitsu also employs professionals for Fujitsu Business Services, in the following areas: Finance (P2P, O2C, General Ledger, Project and Contract Accounting, Treasury, Master Data, Bid Finance Team and Product Pricing Office), Supply Chain (Order Management & Procurement), Internal Audit, Assurance as well as HR Service Delivery.

    At Fujitsu we firmly believe that technology enables people's happiness and wellbeing. As it plays a more important role than ever before, we must put people at the center of everything that we do. We believe a human-centric approach is the only way to deliver on the promise of the digital.

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