sharing the costs of sports activities
- Aleja Pokoju 18, KrakówKraków, Lesser Poland
- Offer expired 22 days ago
- Remote recruitment
- contract of employment
- team manager
Working with inspiring and experienced colleagues, you'll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference.
The Sales Support Lead role will be reporting to the Krakow Sales Support Tower Leader role, this role will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple Sales Support teams.
The role will build the service organization. It will include hiring, training, leading the knowledge transfer and process integration across Sales teams to transfer services into the new model and ultimately manage the Sales Support Team.
The individual will play a pivotal role in multiple stakeholder management (primarily BU for their cluster) on the business side as well as working in collaboration with other Cluster Leaders to drive the ongoing optimization/transformation strategy for sales shared services. They will continuously identify opportunities and implement processes to improve quality and timeliness of the team’s output.
These services will primarily fall under: Data and Reporting analytics, Sales Forecasting and Key Account Management Support.
Lead Sales Support for market cluster, in delivering sales services around Data and Reporting analytics, Sales Forecasting and Key Account Management Support with greater efficiency, effectiveness and transparency while reducing cost
Provide on the job guidance, stewardship to the delivery teams on all activities listed in the sales shared service catalogue and be personally involved in issue resolution and escalation
Ensure Sales organization stays connected with business and drive demand for GBS resource
Scale up operation in each capability with business growth both within existing scope as well as new areas of opportunity
Share learning with other Cluster Sales Leads and adapt best practices across capabilities wherever possible
Monitor and report shared services performance to key stakeholders
Drive comprehensive change management within Business, emphasizing the need for change and the role that each individual plays
Overall accountability for the cluster of process design, innovation and continuous improvement of the processes mandated with an end-to-end view to drive results on three parameters - Effectiveness, Efficiency and agility for the local businesses
Responsible for the leadership, organization, coordination, development and execution of the Sales support services and delivery teams in Krakow site for the individual’s cluster markets
Participate in weekly/monthly quarterly reviews with other cluster leads and the Sales Support Tower lead to ensure continuous improvement in efficiency, effectiveness and overall integration of the work with markets
Facilitate smooth transition of processes from retained organization to KBS
Represent the needs of the specific Cluster markets in meetings with internal and external stakeholders
Set individual service level targets with the markets and track goals
Responsible for the overall monitoring of sales back-office function for the cluster; provide leadership from strategy to execution
Monitor SLAs and ensure timelines are met; develop and analyze key business drivers to provide insights to the functional head
Ongoing review of Sales Organization to drive agility and effectiveness – quarterly recommendations on opportunities to optimize service/productivity/efficiency
7-10 years of experience in Sales/Commercial
English– business fluent
Strong leadership and people development capabilities, equipped with general interpersonal skills
Language skills English – business fluent
Excellent written and oral communication skills; consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner
Ability to work collaboratively and proactively with multi-functional teams
Be flexible, organized and able to handle competing priorities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
retirement pension plan
no dress code
video games at work
coffee / tea
parking space for employees
sharing the costs of tourist services
sharing the costs of tickets to the movies, theater
employee referral program
Pepsico Global Business Services
PepsiCo is a global food and beverage leader with a great products portfolio including Pepsi, Lay’s, Gatorade, or Quaker – brands that are loved throughout the world.
Global Business Services (GBS) is a growing function within PepsiCo that leverages one strategy and common approach to introduce new, technology-driven capabilities and elevate service quality while meeting the current and future needs of the business. Work that can be delivered effectively and efficiently at scale is centralized and managed in GBS locations around the world. GBS is currently operating out of Krakow, Cairo, Hyderabad, Mexico City, and Voronezh. Capabilities delivered to the business include Finance Planning and Control, Human Resources, Marketing, Insights, and Sales.
If you want to work in a fun environment that makes a real impact, celebrates success and encourages your personal growth, then we’ve got the stage for your talent.